Commercial Associate Underwriter

Commercial Associate Underwriter What You'll Do: Respond to and resolve customer service requests according to FBFS policies in a prompt, efficient and courteous manner for external customers, departmental staff, and other personnel at all times. Contribute to the profitability of FBFS by effectively accepting, modifying, or rejecting various Commercial Operations changes and renewal underwriting of Commercial business policies. Learn and apply a client service strategy consistent with the property/casualty companies' mission and vision of being the 'Company of Choice.' Respond to and interpret Commercial underwriting questions and concerns by providing service to the agency force for our Client Members regarding coverage forms, premium rating, processed change requests, billing procedures, commercial operating system, and building valuations. Maintain working knowledge of underwriting regulations for processing procedures, processing systems, pricing guidelines and eligibility. Adhere to underwriting guidelines and best practices and maintain an acceptable quality assurance audit score to ensure profitable growth of the Commercial Business Unit Support underwriting department with processing and underwriting functions as needed. What It Takes to Join Our Team: High school diploma or equivalent plus one year of relevant experience required. Customer service, team orientation, interpersonal and technical/business/industry regulations related skills. Must have good communication, problem solving, analytical and organizational skills. Must keep up-to-date regarding local, state and federal rules and regulations to insure government compliance and meet company guidelines. Ability to work under pressure and shift priorities to achieve corporate and business unit goals. Must be able to meet deadlines. Microsoft Office Suite skills preferred. Ability to read, write and speak the English language. Reasonably regular and predictable attendance.