Case Manager

The Case Manager will provide short-term crisis case management to undocumented and mixed-status families impacted by immigration enforcement across Ventura, Santa Barbara, and San Luis Obispo Counties. About 805 UndocuFund The 805UndocuFund started as a grassroots response effort to provide financial assistance to undocumented families in both Ventura and Santa Barbara counties following the Thomas Fire and Montecito debris flows. Established by three community organizations (CAUSE, Future Leaders of America, and MICOP), the 805UndocuFund has become a part of our local safety net. The original model rotated responsibilities among organizations; in 2018, MICOP took helm following the Thomas Fire and Montecito debris flows, CAUSE took the helm in 2019 and Future Leaders of America took leadership in 2020 for the COVID‑19 response efforts. Since its founding, the 805UndocuFund has provided over $8 million dollars to more than 6,000 undocumented families impacted by local disasters and the COVID‑19 pandemic. Most of our recipients have been Latinx and indigenous community members struggling to find resources outside 805UndocuFund. Due to the immense pressures for the “host” organization, the 805UndocuFund steering committee moved to create its own 501(c)3 with its own staff and Board of Directors. In its new iteration, the 805UndocuFund is figuring out how to compel local funders to fund the organization year‑round as some do not see the need for support. Programming for 805UndocuFund includes “small scale” response fund, disaster relief, and plans for a statewide advocacy network, the CA UndocuFund Network. Description Full‑Time (40 hours/week) Compensation: $20–$26/hour (DOE) Location: Hybrid (2 days remote, 3 days in‑office in Oxnard, Lompoc or Santa Maria Offices) Reports To: Programs Manager Position Summary The Case Manager will provide short-term crisis case management to undocumented and mixed‑status families impacted by immigration enforcement across Ventura, Santa Barbara, and San Luis Obispo Counties. This is a 12‑month, full‑time position designed to support the Programs Manager during periods of high demand. The Case Manager will assist families in locating loved ones detained by ICE, coordinate referrals for immediate needs, conduct Emergency Assistance Fund (EAF) intakes, and serve on rotation answering the Rapid Response hotline during working hours. This position requires strong cultural competency, trauma‑informed care practices, discretion, and the ability to operate in high‑pressure environments. Key Responsibilities 1. Crisis Case Management Provide short‑term, trauma‑informed case management to families impacted by ICE enforcement Assist families in locating loved ones detained by ICE Provide guidance on detention processes and connect families to trusted legal resources Conduct follow‑ups to ensure stabilization support 2. Disaster Relief & Emergency Assistance Fund (EAF) Intake Conduct intake assessments for families seeking financial assistance Collect and verify documentation in accordance with EAF guidelines Maintain accurate and confidential case records Coordinate disbursement requests with Programs Manager 3. Immediate Needs & Referrals Connect families to community resources (legal, food, housing, utilities, mental health, etc.) Maintain updated referral list across tri‑county region Coordinate with trusted service providers and coalition partners 4. Rapid Response Hotline (During Working Hours) Serve on duty answering the hotline during assigned shifts Document calls accurately and securely Escalate urgent enforcement activity according to internal protocols Maintain confidentiality and calm under pressure 5. Documentation & Reporting Track service data for reporting purposes Uphold confidentiality and digital security standards Required Qualifications Multilingual: Fluent in English, Spanish, and Mixteco (required) Experience in case management, social services, community organizing, or crisis response Experience working with undocumented, immigrant, or farmworker communities Strong understanding of immigration enforcement impacts Ability to handle confidential information with discretion Trauma‑informed and culturally responsive approach Ability to work independently and collaboratively Reliable transportation for regional travel Preferred Qualifications Knowledge of ICE detention systems and processes Experience with hotline response systems Familiarity with tri‑county service landscape Hybrid field and office‑based work Some evening or urgent response needs may arise High‑paced, emotionally intense environment Requires professionalism and composure under pressure Compensation & Term Hourly pay: $20 to $26 per hour, depending on education and experience. Mileage reimbursement will be determined based on state requirements. Access to full benefits after a 90‑day probationary period, including: 11 paid holidays. 80 hours of paid time off (PTO) annually. 2 days of paid bereavement leave. Employer‑sponsored medical, dental, and vision basic insurance #J-18808-Ljbffr