Technical Training Specialist

Responsibilities Design, develop, and update instructor‑led (ILT), virtual, and eLearning content using established instructional design practices (e.g., ADDIE) Develop training programs to support new systems, tools, and engineering processes Maintain and continuously improve the Distribution Design Engineering curriculum to ensure relevance and effectiveness Deliver engaging training sessions to Distribution Designers, Engineers, and other Duke Energy employees across multiple regions (in‑person and virtual) Facilitate learning experiences that drive knowledge retention, skill development, and on‑the‑job application Support onboarding, progression, and upskilling programs within the Distribution Design curriculum Develop training plans to support business initiatives and project implementations Coordinate logistics for successful training delivery (scheduling, materials, and communication) Act as a liaison between Engineering Leadership and the Engineering Training team to align training priorities and solutions Partner with cross‑functional teams to assess training needs and recommend effective learning solutions Represent Distribution Engineering as a subject‑matter expert (SME) on projects and cross‑functional initiatives Conduct designer observations to maintain awareness of field practices, process changes, and evolving business needs Create, schedule, and manage training events and sessions within the LMS Track training completions, attendance, and performance metrics to support compliance and reporting needs Analyze training data to identify gaps and opportunities for improvement Evaluate training effectiveness and recommend enhancements based on feedback and performance trends Stay current on emerging training methods, tools, and industry best practices Requirements Highschool Diploma/GED and 5+ years of Engineering Design Experience Associate Degree in Engineering, Power Systems Management, or other Engineering Degree (preferred) Experience collaborating effectively with SMEs, leadership, and cross‑functional teams Strong facilitation, communication, and organizational skills Experience working as a Distribution Designer or within an electric utility distribution environment Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) Experience in Distribution Engineering, Utilities, or Technical Operations environments (preferred) Familiarity with engineering design processes and technical curriculum development (preferred) Experience supporting system implementations or process changes (preferred) Knowledge of training evaluation models (e.g., Kirkpatrick) (preferred) Experience with Learning Management Systems (e.g., MyLearning or equivalent) (preferred) Working knowledge of instructional design methodologies (e.g., ADDIE) (preferred) Experience developing and delivering technical training (ILT, virtual, and/or eLearning) (preferred) Experience with engineering tools and systems (e.g., Maximo, GIS, design tools, CAD) (preferred) Certifications: Highschool Diploma, GED, Associate Degree in Engineering, Power Systems Management #J-18808-Ljbffr Jobtailor