Associate, Business Operations

Job Description: The Associate, Business Ops assists in the implementation and in maintaining media campaigns and financial stewardship across multiple channels. As an entry level position, the Associate position represents the start of a media career. This position is essential in the day-to-day tactical and billing management of campaigns. While prior knowledge or work experience in Media is not required, we are looking for candidates that work well in a team environment and demonstrate initiative in assigned projects. This role will be training-intensive, and we are looking for an active participant, increasing participation over time in the position. We also encourage candidates to contribute ideas and insights that benefit our team and our clients. As part of the Business Operations team, this role will be a steward of our operations process across all channels and works very closely with assigned Business Operations Sr. Associate, client in-house teams, Finance Operations, and other teams when applicable. Key Areas of Responsibilities Responsibilities include, but are not limited to: Business Operations and Media Execution: Works with Business Ops Associate team to manage all updates to budgets, flighting and other campaign revisions as received by client Assists Sr. Associates in monthly campaign actualizations and billing reconciliation process Understands intricacies of various ad-serving partners Maintains internally used tracking documentation Works with Digital Media Tech team to ensure implementation of tagging and trafficking requirements as necessitated by the campaign Understands general activation capabilities of all available media tactics Client & Internal Relationships: Supports Sr. Associates in preparing and delivering work to clients and colleagues Attends all status meetings when appropriate Maintains day-to-day consultation with Sr. Associate when buy details are concerned (rates/costs, launch timeline etc.) Builds positive relationships with internal and external teams Engages with all work-related contacts in a professional and respectful manner Strategic Thinking & Leadership: Assesses problems and concerns in a systematic, logical and rational manner Proactively resolves issues, and knows when to escalate to Sr. Associate Provides guidance to team members to nurture/promote team environment Capable of managing multiple deliverables and ability to seamlessly transition among them Writes in a clear, compelling, and succinct manner Organizes ideas and information logically and sequentially Ensures key information is provided to team regarding client issues, internal agency issues, etc. Qualifications Bachelor's Degree and 1 year of industry experience. Prior internship experience within an advertising or digital media agency, a plus. Experience supporting media campaigns and tactics, helping make client revisions and updating project budgets, assisting in billing reconciliation process, and implementing tagging and trafficking requirements, preferred. Strong interest in the media industry Proficient and accurate with numbers and budgets Ability to generate and present well-considered solutions Knowledge of MS Word, Excel, and PowerPoint Additional Information: At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. The annual salary range for this position is $39,000 - $42,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. Location: New York Brand: Carat Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to View email address on click.appcast.io by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you. Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work