HVAC Maintenance Technician

HVAC Maintenance Technician - Stoneham, MATired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table.At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You'll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel.If you're good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career.Job DescriptionWe are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.Job DutiesDiagnose, service, repair, and maintain residential HVAC systemsPerform preventative maintenance and system tune-upsTroubleshoot electrical, mechanical, airflow, refrigerant, and control issuesService furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlersExplain findings and present repair or replacement options to homeownersIdentify opportunities for system upgrades and maintenance agreementsComplete estimates, invoices, and service documentation accuratelyMaintain company vehicle, tools, parts, and equipmentFollow EPA, OSHA, and company safety standardsProvide a professional customer experience from start to finishSkills & Experience1+ years of HVAC Maintenance experienceStrong diagnostic and troubleshooting abilityEPA 608 certification requiredExperience with furnaces, boilers, heat pumps, mini splits, and AC systemsKnowledge of electrical and low-voltage troubleshootingAbility to explain technical issues in a way customers understandComfortable presenting repair and replacement optionsValid driver's license with an acceptable driving recordService Titan or similar field service software experience is a plusWhat Success Looks LikeShows up ready to work and follows through on commitmentsTakes pride in quality work and attention to detailCommunicates clearly with customers and teammatesWorks safely and follows established processesTakes ownership, solves problems, and is willing to keep learningBenefitsCompany-provided phone/tabletTool and safety equipment supportMedical, dental, and vision insurance401(k) with company matchPaid time off and paid holidaysCompany-paid life and disability insurancePaid training and professional developmentOpportunities for career growth and advancement