Area Experience Leader: Multi-Office Excellence

H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices, ensuring a consistent, high-quality client experience. You'll set expectations for consultative service, operations, and team performance, while coaching Tax Professionals and Client Service Professionals. In this hands-on role, you'll own office readiness, staffing, compliance, and day-to-day operations across locations, travel to offices, and drive revenue and client satisfaction through strong