Assistant General Manager
Ritual House
Benefits:
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Dental insurance
Employee discounts
Flexible schedule
Assistant General Manager – Full Time
Shorty’s North Shore | Pittsburgh, PA Full-Time | Salaried Management Position
JOIN THE ENERGY. LEAD THE TEAM. GROW WITH US!
Shorty’s North Shore is looking for an experienced, energetic, and hospitality-driven Assistant General Manager to join our leadership team!
If you LOVE people, great food, amazing music, sports, entertainment, high-energy environments, and building great teams, we want to meet you.
Shorty’s isn’t just a restaurant and bar—it’s an EXPERIENCE. We bring together great food, cold drinks, sports, entertainment, family, friends, and FUN in a fast-paced, high-volume environment.
With 30+ TVs, DJs on game days, live entertainment, large parties, and special events, there’s always something happening at Shorty’s North Shore. Located just minutes from Pittsburgh’s major stadiums, our game days, concerts, and major events bring incredible energy and high-volume business.
As our Assistant General Manager, you’ll work closely with the General Manager to lead the entire operation—from our people and guest experience to sales, labor, cost controls, training, and daily execution.
We’re looking for someone who can bring the ENERGY while understanding the BUSINESS.
WHAT WE’RE LOOKING FOR
3+ years of restaurant, bar, hospitality, or management experience
Previous Assistant General Manager, Restaurant Manager, or comparable leadership experience
High-volume restaurant and bar experience strongly preferred
A hands-on leader who enjoys being on the floor and working alongside the team
Proven ability to lead, coach, develop, and retain great people
Strong understanding of FOH and BOH restaurant operations
Knowledge of labor management, scheduling, inventory, cost controls, and profitability
Strong understanding of beverage and food operations
Ability to analyze the business and make smart operational decisions
Strong guest-recovery and problem-solving skills
Ability to remain calm, organized, and effective during high-volume shifts
Strong communication, leadership, and organizational skills
Professional presence with a positive attitude and GREAT energy
Passion for hospitality and creating memorable guest experiences
Ability to work nights, weekends, holidays, game days, concerts, and special events
Must be 21+
WHAT YOU’LL DO
Partner with the General Manager to lead all aspects of daily restaurant operations
Lead, coach, train, develop, motivate, and retain our team
Help build a positive, energetic, accountable, and FUN workplace culture
Run successful shifts from opening through closing
Be visible and engaged—we lead from the floor, not from the office
Ensure outstanding hospitality and consistent guest experiences
Support and develop managers, servers, bartenders, hosts, bussers, and BOH team members
Maintain strong service, food, beverage, cleanliness, and operational standards
Manage labor based on sales, business volume, game days, and special events
Assist with scheduling and staffing to ensure the restaurant is positioned for success
Monitor sales, labor, food cost, beverage cost, comps, voids, and other key operating metrics
Help manage inventory, ordering, pars, waste, and cost controls
Ensure proper cash-handling and POS procedures
Assist with recruiting, interviewing, onboarding, and training
Maintain company policies, safety procedures, and responsible alcohol-service standards
Handle guest concerns quickly, professionally, and with genuine hospitality
Help execute game days, DJs, concerts, large parties, private events, and special events
Identify opportunities to increase sales and improve profitability
Work closely with the General Manager and leadership team to continuously improve the business
Lead by example every single shift
WHY JOIN US?
We believe great hospitality starts with great people—and great people should be rewarded.
Competitive compensation
Compensation will be discussed during the interview and based on experience and qualifications
Bonus opportunities
Great benefits
Health, dental, and vision benefits
Paid time off
Employee food and entertainment perks
Career growth and advancement opportunities
Positive, high-energy, team-focused work environment
Opportunity to grow into a General Manager or other leadership position as our company expands
GROW WITH LEGACY HOSPITALITY PARTNERS
This isn't just another management position. It’s an opportunity to become part of a growing hospitality organization with multiple concepts and real opportunities for advancement.
Our growing portfolio includes:
Shorty’s North Shore
Shorty’s Waterfront – West Homestead
SugarBird
North Plaza
HighBall
Palm Palm
Ritual House
As our company continues to grow, we’re looking for talented hospitality leaders who want to build their careers and grow with us.
LOVE HOSPITALITY? YOU’LL FIT RIGHT IN!
If you love PEOPLE, great food, busy restaurants, packed bars, amazing music, sports, entertainment, and creating experiences guests remember, we want to hear from you.
We’re looking for an Assistant General Manager who understands that great hospitality and great business go hand in hand—someone who can develop people, take care of guests, control costs, drive sales, and bring positive energy to the building every day.
If you thrive on packed game days, concerts, DJs, special events, and high-volume operations, Shorty’s North Shore could be the perfect place for you.
Come join our team, bring your leadership and personality, and grow your career with us!
Please send us your resume so we can chat. We’d love to meet you, learn more about your experience, and discuss what you can bring to our growing organization.
Come be part of the Shorty’s family!
Shorty’s is proudly part of Legacy Hospitality Partners.
$14 - $16 per hour
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