Information Specialist

Information Specialist

The University of Southern Mississippi is currently accepting applications for the position of Information Specialist.

Position Details


Location
Hattiesburg


118 College Drive
Hattiesburg, Mississippi, 39406-0001
United States


Division
Office of Admissions


Position Type
Staff


Employment Status
Full Time


Grant Funded
No


Pay Grade


N02

Posting Close Date
Open Until Filled


Special Instructions to Applicants Applicants must be currently authorized to work in theUnited States on a full-time basis without the need for visa sponsorship. TheUniversity will not sponsor applicants for work visas (e.g., H-1B).

Job Summary
TheInformation Specialist is responsible for answering the admissions phone lineand providing excellent customer service, processing all incoming documents,and assisting with the data operations within the Office of Admissions. Primary Duties and Responsibilities

1. Serves as the initial point of contact and first level of support for perspective students and families.
2. Processes incoming admissions documents and maintains admission document queues.
3. Answers incoming emails and text messages sent to admissions.
4. Maintain knowledge of admissions and admissions-related functions to communicate with prospective students and readmission students.
5. Assists with admissions and recruitment events.
6. Performs other duties as assigned.

Minimum Qualifications High school diploma or general education degree (GED) and one year of customer service or related experience.

Knowledge, Skills & Abilities

• Excellent written and oral communication skills
• Ability to work some nights and weekends
• Knowledge of Microsoft Office
• Ability to utilize a PC and keyboard to perform data entry
• Ability to adapt to an environment with rapidly changing priorities
• Ability to maintain cooperative relationships with colleagues.
• Skill in completing assignments accurately and with attention to detail
• Ability to process and handle confidential information with discretion
• Ability to multi-task

Preferred Qualifications
Knowledgeof PeopleSoft and Slate and experience with answering phones and emails in acustomer service capacity.


About The University of Southern Mississippi
Since our founding in 1910, The University of SouthernMississippi has remained dedicated to preparingstudents for success. We deliver programs to more than 13,000 studentsin Hattiesburg and Long Beach, at teaching and research sites across theMississippi Gulf Coast, as well as online. Weare a community-engaged Carnegie R1 university, earning distinction as one ofthe nation's leading research institutions.

Southern Miss is known for pioneering work inpolymer science, ocean science, spectator sports safety and security, and bringinglanguage to children with communication disorders. We are also a nationalleader in a broad range of disciplines, including cybersecurity, hydrography,nutrition, aquaculture, kinesiology, and economic development, among others.


We produce graduates ready to enterfields that are leading the way in emerging technologies through programs suchas computer engineering, information technology, and ocean engineering. We're developing the next generation ofbusiness leaders, while also responding to critical workforce shortages byproducing skilled professionals in education and nursing. With a tradition ofexcellence in the arts, we are one of only 36 public institutions in the nationaccredited in four major areas of the arts. Home to the Golden Eagles, ourstudent-athletes compete in 17 NCAA Division I sports. With a culture marked by passion andpersistence, Southern Miss is delivering graduates who are ready for life. For more information, visit

The University of Southern Mississippi is an equal opportunity employer, and all qualified applicants will receive consideration for employment. EOE/VETS/DISABILITY.