IT Technician I

YOUR OPPORTUNITY We have an exciting IT Technician opportunity in our Guymon, OK plant. The IT Technician provides technical support services involving software applications, personal computers, LANs, WANs and AS/400 connectivity. Must maintain a working knowledge of current systems and applications software as well as Seaboard Foods policies and procedures and develop and maintain a collaborative relationship with suppliers and customers of information technology. May require work at remote locations as needed. The successful person brings a can-do attitude and positive energy every day and is prepared to communicate with all levels of employees. ABOUT US At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. Our commitment to sustainability is reflected in our renewable gas projects on our farms creating renewable energy. Owned by Seaboard Corporation, a Fortune 500 company, and nominated as one of the "Best Places to Work" by Kansas City's Business Journal, we have a dynamic culture where our employees can contribute and understand why they matter. RESPONSIBILITIES Design, install, configure, and troubleshoot IT and technical systems as directed Help desk support for related systems through tickets or phone – some after-hours support required Maintain basic business devices, mobile phones, tablets, copiers, printers, fax, etc Ability to interpret an extensive variety of technical instructions in mathematical, diagram, written and/or verbal form and deal with several abstract and concrete variables Assist Information Services team with local and remote Microsoft Windows support Coordinate with staff at various levels within the Company and with vendors and consultants as directed Ability to define problems, collect data, establish facts, and draw valid conclusions Provide after-hours support and project work as needed Ability to effectively present information and respond to questions from groups of managers, customers, trainees and the general public Work with various teams in support of business and Information Technology projects Other related duties as needed CORE COMPETENCIES FOR SUCCESS IN ALL ROLES instills trust, communicates effectively, action-oriented, ensures accountability, and drives results. QUALIFICATIONS Required: High School or GED. Preferred: Bachelor’s degree in Computer Science/Information Systems or technical degree preferred 2+ years in an IT support and troubleshooting role or equivalent training Familiarity with Microsoft Windows, M365 suite of products and other common user software Ability to work with/troubleshoot printers, scanners, tablets and PLC equipment Basic understanding of networking, DHCP, DNS, TCP/IP, VPN and Wifi Excellent troubleshooting and documentation skills Excellent written and verbal communications skills Self-directed with the ability to work independently Ability to work A, B or C shift WORK ENVIRONMENT The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to move around the facility. The employee must regularly lift and move up to 50 pounds, and occasionally lift and move up to 100 pounds. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions or cold temperatures (below 40 degrees, above 75 degrees). The employee frequently works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, extreme heat, and risk of electrical shock and vibration. The noise level in the work environment is usually loud. WHY SEABOARD FOODS? Medical, vision & dental benefits upon hire 401K with company match Paid Time Off & Company Holidays Wellness Program Tuition reimbursement Employee pork purchase program For a complete list of our benefits please visit our career site: Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual, or any other status protected by law. #J-18808-Ljbffr