Field Service Technician

Mason City, IA 50401

Full time

2026-1716

Ziegler CAT has an opening for a full-time, experienced Mechanic to work on construction equipment. We are looking for a dedicated employee with troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is $38.00 to $51.00

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance

• 15 days of PTO your first year, accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year

• Short-Term and Long-Term Disability Insurance, FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

• Safety Boot Reimbursement, PPE & Uniforms provided

• Tool Insurance

• Safe, clean and friendly work environment

Responsibilities:

• Diagnose and repair agriculturalconstruction equipment

• Respond to customer needs in a positive, supportive, and timely manner to maximize uptime

• Maintains a clean and safe work area, adhere to all safety procedures

• Attends formal training

• Performs other duties as assigned/required

• Communicates effectively

Qualifications:

• 2-year technical degree or high school diploma/GED and/or several years of comparable shop mechanic experience

• 2+ years of relevant diesel equipment repair experience preferred

• Previous experience in Caterpillar products is a plus but not required

• Written and verbal communication skills

• Basic computer skills

• Own mechanic tool set

• Must have and maintain a clean driving record

• This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement

Minimum Physical Requirements:

• Push/pull up to 50 lbs

• Lift/carry up to 60 lbs

• Lift bulky objects

• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.

• Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What We Can Offer You

Competitive pay

Health, dental/orthodontia, vision & life insurances

Paid time off (PTO) – 15 days to start

9 Paid holidays

401(k) contributions & match

HSA, Ziegler contributes up to $1000 tax-free annually

STD & LTD Insurance, FSA & EAP

Paid Parental Leave & Funeral Leave

Fitness membership discount

Ongoing training

Education assistance

Advancement opportunities

Safe, clean, and friendly work environment

Military Friendly

Ziegler employs a wide variety of former U.S. Armed Services personnel. We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members.

Build Your Career at Ziegler

Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri. Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance. We train our employees to do things the Ziegler Way — the right way —and then we take it one step further. If you’re a talented, hard-working and down-to-earth person, you’ll fit in perfectly here.