Licensed Master Social Worker

Description

POSITION SUMMARY

The SNUG Street Outreach Program is an evidence-based violence reduction initiative that treats gun violence as a public health issue by identifying its causes and interrupting its transmission. Funded and supported by the New York State Division of Criminal Justice Services (DCJS), SNUG programs employ credible messengers from the communities they serve to mentor high-risk individuals, mediate conflicts, and promote violence prevention.

The SNUG Social Worker provides trauma-informed clinical and supportive services to individuals, families, and communities affected by community violence. Working as an integral member of the SNUG team, this position provides therapeutic services, staff support, crisis response, and connections to victim services and community resources. The Social Worker supports the program’s efforts to address trauma, improve access to services, and promote community well-being.

ESSENTIAL FUNCTIONS

Clinical Services and Trauma-Informed Support

• Provide onsite social work and therapeutic support as a member of the SNUG team.
• Work with victims of community violence and their families, providing short-term or longer-term therapeutic services as appropriate.
• Assess participant needs and connect individuals and families with appropriate clinical, victim support, and community-based services.
• Develop and facilitate onsite programming, including support groups for staff, program participants, and families of homicide victims.
• Maintain an appropriate caseload and provide services consistent with program requirements and professional standards.

Staff Support and Clinical Guidance

• Work with SNUG staff to debrief traumatic incidents, process work-related experiences, and manage the ongoing stress associated with community violence prevention.
• Provide ongoing training, guidance, and support to staff working with individuals affected by violence.
• Participate in scheduled trauma-focused training calls and weekly onsite clinical supervision.
• Support staff in identifying participant needs, navigating difficult situations, and making appropriate referrals.

Service Coordination and Community Partnerships

• Collaborate with SNUG outreach staff to coordinate services for participants and families.
• Develop and maintain relationships with hospitals, victim service providers, and community organizations to increase awareness of and access to SNUG services.
• Connect victims of crime with appropriate supportive services and community resources.
• Coordinate with community partners to help ensure participants and families receive appropriate referrals and follow-up services.

Community Outreach and Crisis Response

• Respond alongside the SNUG team to community violence incidents when appropriate.
• Attend SNUG outreach events and participate in community-based activities.
• Conduct home visits with victims and families when appropriate and consistent with program procedures.
• Provide support to the SNUG team during emergency situations involving staff or program participants.
• Maintain awareness of safety considerations when conducting outreach, home visits, and community-based services.

Documentation, Reporting, and Program Compliance

• Complete required documentation accurately and within established deadlines.
• Maintain records and databases in accordance with agency procedures and program requirements.
• Track service delivery and activities in accordance with applicable Victims of Crime Act (VOCA) reporting standards and other funding requirements.
• Maintain confidentiality and protect sensitive participant, family, and staff information.
• Participate in program meetings, training activities, and other initiatives that support service quality and compliance.

Training, Travel, and Professional Development

• Attend required trainings, conferences, and professional development activities.
• Participate in an initial week-long training that may require overnight travel within New York State.
• Attend the biannual two-day conference in Albany, as required.
• Travel to program-related meetings, community locations, and partner organizations as needed.
• Perform other job-related duties as assigned.

COMPLIANCE RESPONSIBILITIES

• Comply with RECAP policies, procedures, and applicable federal, state, and local laws and regulations.
• Maintain professional licensure and comply with applicable licensing standards and ethical requirements.
• Follow applicable confidentiality, privacy, documentation, and information-sharing requirements.
• Comply with applicable program, grant, funding, and reporting requirements, including DCJS and VOCA requirements as applicable.
• Follow established procedures for crisis response, community outreach, home visits, incident reporting, and workplace safety.
• Participate in required agency, departmental, and program-specific training.
• Maintain accurate, timely, and complete records of services provided.
• Demonstrate accountability for assigned responsibilities and program outcomes.

BEHAVIORAL EXPECTATIONS

Employees are expected to:

• Demonstrate professionalism, integrity, sound judgment, and accountability.
• Maintain appropriate professional boundaries and confidentiality.
• Communicate respectfully and effectively with participants, families, coworkers, community partners, and the public.
• Work collaboratively with multidisciplinary teams and community-based organizations.
• Demonstrate cultural awareness, empathy, and respect for individuals affected by trauma and community violence.
• Remain flexible and responsive to changing program and community needs.
• Support RECAP’s mission, values, and commitment to providing quality services.

WORK ENVIRONMENT

Work is performed in office, community, and field-based environments. Duties may involve exposure to inclement weather, traffic, noise, and emotionally challenging situations related to community violence and trauma. The position may require the use of computers, printers, and other office equipment, as well as travel on city streets and highways.

Employees are expected to follow applicable safety procedures and traffic laws while performing assigned duties. Consistent punctuality, attendance, and availability during scheduled work hours are required. Flexible scheduling, including evenings and weekends, may be necessary to meet program needs.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

RECAP is an Equal Opportunity / Aff…

We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

RECAP is committed to maintaining a safe and drug-free workplace. Pre-employment and, where permitted by applicable law or required by program regulations or funding requirements, periodic drug testing may be conducted in accordance with agency policy.

DISCLAIMER

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. RECAP reserves the right to modify, assign, or remove duties and responsibilities as business needs require.

Requirements

REQUIRED QUALIFICATIONS

• Master’s degree in Social Work from an accredited university or a master’s degree in a related field.
• Licensed Master Social Worker (LMSW) required.
• At least two years of experience working in or near SNUG target communities.
• Experience or demonstrated ability to provide trauma-informed services to individuals and families affected by violence.
• Strong communication, interpersonal, organizational, and documentation skills.
• Ability to work collaboratively with multidisciplinary teams, community partners, and individuals from diverse backgrounds.
• Ability to respond appropriately to crisis situations and maintain professional boundaries.
• Ability to maintain confidentiality and comply with applicable documentation and reporting requirements.
• Ability to work flexible hours, including evenings and weekends, when necessary.
• Willingness to travel for required trainings, conferences, and program-related activities.

PHYSICAL REQUIREMENTS

• Ability to perform the essential functions of the position in office, community, and field-based settings.
• Ability to travel to community locations, partner agencies, training sites, and conferences as required.
• Ability to work in environments where exposure to community violence, emotionally challenging situations, noise, and inclement weather may occur.
• Ability to perform essential job functions safely, with or without reasonable accommodation.

ADDITIONAL EMPLOYMENT REQUIREMENTS

• Must maintain all required professional licenses, certifications, credentials, and registrations necessary to perform the duties of the position.
• Must maintain professional licensure in good standing and complete required renewals within applicable deadlines.
• Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
• Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
• Must successfully complete any required physical examination or health clearance.
• Must maintain reliable attendance and punctuality.
• Must complete required agency, departmental, and program-specific training.
• Must comply with all RECAP policies, procedures, program requirements, and applicable laws and regulations.
• Must maintain confidentiality of participant, victim, family, employee, and organizational information.
• Must exercise appropriate discretion when handling sensitive information and records.
• Must maintain proficiency with required agency systems, databases, software applications, and documentation tools.
• Must comply with applicable clinical, ethical, crisis response, community outreach, documentation, and reporting standards.
• Must be available to travel for required trainings, conferences, meetings, home visits, community outreach, and other program-related activities.
• Must be able to work flexible hours, including evenings and weekends, when required by program needs.
• Must successfully complete any additional agency-specific training, credentialing, or compliance requirements.
• Must perform other job-related duties as assigned.