Residential Program Manager - Group Home Services

Job Description

Job Description

Your Leadership Can Shape an Entire Residential Program

A successful group home requires more than organized schedules and daily routines. It takes strong leadership, dependable employees, thoughtful decision-making, and a commitment to the individuals who live there.

The Arc of Ocean County is seeking a dedicated Residential Program Manager (Group Home Manager) to oversee a Community Living residence in Brick, New Jersey .

In this full-time leadership position, you'll be responsible for managing residential operations, supervising employees, coordinating individualized services, and maintaining a safe, supportive home for adults with intellectual and developmental disabilities.

You'll serve as a key point of leadership for the residence, helping employees succeed in their roles while ensuring that individual needs, personal goals, and quality of life remain central to daily operations.

We're looking for someone who can balance people management, administrative responsibilities, and hands-on problem-solving in a residential environment.

Position Overview

• Position: Residential Program Manager / Group Home Manager
• Location: Brick, NJ
• Department: Residential Services
• Employment Type: Full-Time
• Annual Salary: $62,753.60
• Pay Frequency: Bi-Weekly
• Training: Paid On-the-Job Training Provided
• Availability: Flexibility for evenings, weekends, holidays, and required on-call rotation

Your Responsibilities as a Residential Program Manager

Manage Daily Residential Operations

• Direct the daily activities and overall operation of an assigned Community Living residence.
• Maintain a residential setting that promotes safety, dignity, independence, and personal choice.
• Ensure services are delivered consistently and in accordance with individual support needs.
• Monitor program practices and address operational concerns that may affect service quality.
• Establish clear expectations and maintain effective communication throughout the residence.
• Help ensure the home operates in accordance with agency policies and applicable regulatory standards.

Lead, Train, and Develop Residential Employees

• Oversee recruitment, training, supervision, and performance evaluations for Direct Support Professionals and supervisory staff.
• Develop employee schedules that maintain appropriate staffing coverage and meet residential program needs.
• Provide coaching, feedback, and professional guidance to support employee development.
• Address staffing concerns and assist employees in resolving workplace challenges.
• Promote accountability, teamwork, and consistent adherence to agency expectations.
• Foster a positive work environment focused on quality services and professional growth.

Coordinate Individualized Services and Supports

• Oversee the implementation of Individual Habilitation Plans (IHPs) and related individualized service objectives.
• Coordinate access to healthcare, behavioral services, therapeutic supports, and other necessary resources.
• Encourage opportunities for employment, education, recreation, and meaningful community involvement.
• Support individuals in developing daily living skills and working toward greater independence.
• Maintain productive relationships with families, guardians, support coordinators, and interdisciplinary team members.
• Promote person-centered decision-making that respects individual preferences, rights, and goals.

Maintain Compliance and Program Quality

• Oversee medication-related systems, required documentation, communication records, and residential reports.
• Ensure records are maintained accurately and in accordance with established procedures.
• Prepare the residence for licensing inspections, audits, accreditation reviews, and quality assurance activities.
• Monitor compliance with applicable DDD, DHS, DCF, Medicaid, and other regulatory requirements .
• Investigate program concerns, implement corrective actions, and follow through on identified issues.
• Identify opportunities to strengthen residential practices, service consistency, and overall program quality.

Oversee Administrative and Financial Responsibilities

• Manage household budgets, purchasing activities, inventory, and routine operating expenses.
• Review and approve payroll information and other assigned administrative records.
• Complete required reports and documentation within established deadlines.
• Monitor program resources and encourage responsible financial and operational practices.
• Coordinate with agency leadership regarding staffing, operational concerns, and program needs.
• Carry out additional management responsibilities that contribute to the effective operation of Residential Services.

A Management Role With a Direct Impact

As a Residential Program Manager, you'll help establish the expectations, structure, and workplace culture that shape the residence.

Your leadership will influence how employees communicate, how services are coordinated, how challenges are resolved, and how individuals experience everyday life in their home.

This position offers the opportunity to combine staff development, operational management, regulatory oversight, and person-centered leadership in one role.

You'll also collaborate with other residential leaders and agency departments to maintain quality services and address the evolving needs of the individuals supported.

Requirements

Required Education and Experience

• High School Diploma or GED required.
• Minimum two (2) years of experience supporting individuals with intellectual and developmental disabilities in a residential setting.
• Valid New Jersey driver's license in good standing with no more than five (5) motor vehicle points .

Required Professional Skills

• Strong leadership, communication, organizational, and decision-making abilities.
• Ability to effectively supervise employees while maintaining a respectful, person-centered approach.
• Ability to coordinate multiple responsibilities and respond appropriately to changing residential needs.
• Strong problem-solving skills and the ability to exercise sound professional judgment.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to participate in the agency's required on-call rotation .
• Ability to meet the physical demands associated with providing residential services.

Preferred Qualifications

• Previous supervisory or management experience.

Develop Your Career in Residential Leadership

The Arc of Ocean County recognizes the importance of supporting employees as they take on greater leadership responsibilities.

As a Residential Program Manager, you'll have opportunities to strengthen your experience in employee supervision, residential operations, regulatory compliance, and program management.

Benefits

Professional Opportunities Include

• Competitive Annual Salary
• Paid Leadership Training
• Career Advancement Opportunities
• Tuition Reimbursement Program
• Employee Referral Bonus Program
• Support From a Collaborative Leadership Team
• Reliable Bi-Weekly Pay

Comprehensive Full-Time Benefits

Eligible employees have access to a benefits package designed to support their health, financial well-being, and long-term career development.

Health and Insurance Coverage

• Medical, Dental, and Vision Insurance
• Low Deductible Health Plans with $0 Copay Options
• Comprehensive Prescription Coverage
• Flexible Spending Account (FSA)
• Life Insurance
• Disability Insurance

Financial Benefits and Paid Leave

• 401(k) Retirement Plan with Agency Matching
• Paid Time Off and Holiday Pay
• Employee Referral Bonus Program

Training and Professional Growth

• Tuition Reimbursement Opportunities
• Paid On-the-Job and Leadership Training
• Career Advancement Opportunities

Take Ownership of a Program That Makes a Difference

If you have residential services experience, strong organizational skills, and the ability to lead employees while managing daily operations, we encourage you to consider this opportunity.

At The Arc of Ocean County , your leadership will help maintain a stable residential program where employees are supported, individual needs are addressed, and people are encouraged to pursue their personal goals.

Apply today to become a Residential Program Manager in Brick, NJ, and take the next step in your residential leadership career. their goals, The Arc of Ocean County invites you to bring your leadership to our Residential Services team.