Recreation Supervisor

Recreation Supervisor Overview The Recreation Supervisor will run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments. Responsibilities Responsible for opening and closing procedures for pool scape— all associates, cleanliness and service opportunities. Create and deliver clear stand-up plan for team daily, at start of each shift— Oceanside/ Rentals team. Take guest reservations, pool and beach rentals and create a welcoming experience. Host and assist execution of daily craft offerings and camp themes. Demonstrate creativity, crowd management, and quality service with every interaction. Effectively handle guest complaints and resolve issues with courage and confidence. Communicate end‑of‑day recap to management detailing action items, staff issues, follow‑up needed, etc. Inspect all department areas daily, monitor cleanliness, organization and reporting of safety hazards with follow‑up. Must be able to work with many different departments to serve our guest needs and requests. Qualifications Computer Programs Utilized: Kronos (correcting missing punches, time edits), Birchstreet (supply ordering), Microsoft Outlook/Calendar, Microsoft Excel, Resort Suite (reservations, charging tickets), Xola. Working Environment & Physical Demands Exterior and occasionally interior of hotel with exposure to various weather conditions such as extreme heat, cold, rain, wind, sun and darkness with limited lighting. Must be able to stand and exert well‑paced mobility for up to 6 hours in length. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 100 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill lifting tasks. EEO Statement Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. #J-18808-Ljbffr Omni Hotels & Resorts