Lead Medical Support Assistant

Job DutiesDuties include but are not limited to:Assuring that the work of their assigned teams is carried out by performing a range of coordinating and supportive duties and responsibilities.Organize work, delegate tasks, and set priorities to meet deadlines.Articulates and communicates to the team the assignments, projects, or problems to be solved, or other events or issues that need attention or review, and deadlines or timeframes for completion.Responsible to make personnel assignments and to ensure that adequate coverage of assigned clinics is always maintained.Responsible to train new and assigned HAS employees in outpatient administration procedures and duties.Responsible for assisting with the development of materials and maintaining a current and comprehensive training program assigned to keep assigned employees informed of all changes in HAS policies and procedures.Maintains a training schedule, maintains training records and provides feedback to the Supervisor about training progress of employees.Assists in orientating and tracking the progress of new employees or rejects work not meeting established standards, refers to the Supervisor of Outpatient Administration questions or matters not covered by standards and problems in meeting performance standards.Serves as a team leader for Medical and Program Support Assistants setting the pace for high productivity and quality work.Work Schedule: 7:00a-5:00p (various tours based on 8 hour days/40 hour work weeks)Telework: Not available.Virtual: This is not a virtual position.Relocation/Recruitment Incentives: Not authorized