Systems Analyst

Systems Analyst

Metcut Research is a full-service firm with significant, world-leading experience in testing materials. We have been providing excellence in materials testing since 1948. For over 75 years, our expertise has propelled innovation across aerospace, space, transportation, energy, and medical industries. Our people are at the heart of our success and the foundation of our strategy for the future. We believe that long-term, sustained success only results from investment in people. Each member of our workforce is an important financial stakeholder in our business. We know that it is our people who differentiate us in our chosen field of materials evaluation. We are seeking a highly skilled and strategic Systems Analyst to join our IT team. In this role, you will analyze, design, and implement complex systems solutions that support critical business operations. The ideal candidate will bring strong SQL, PHP and full stack.net development skills, Visual Studio skills and working knowledge of web services and modern data tooling. You'll partner with cross-functional stakeholders to translate business needs into technical requirements and drive system improvements that enhance efficiency, scalability, and performance.

Primary Responsibilities:

The Systems Analyst will provide technical support under the guidance of the IS Manager or other designated managers. This role is responsible for designing, developing, and delivering sustainable, scalable information system solutions. The Systems Analyst will evaluate existing computer systems and processes, then design and implement solutions that enhance operational efficiency. Acting as a bridge between business and IT, this position requires a deep understanding of both organizational needs and technical capabilities to ensure effective, integrated solutions.

Essential Functions:

• Provide technical support and maintain ERP, manufacturing, and quality applications; assist with help desk requests as needed
• Serve as the primary IT liaison, partnering with business units and cross-functional teams to deliver effective solutions
• Analyze business processes and system performance to identify gaps, troubleshoot issues, and implement enhancements
• Lead requirements gathering, define deliverables, develop test plans, manage user acceptance testing, and oversee production rollouts
• Prepare detailed specifications and recommendations for system conversions, upgrades, and integrations; develop programs to link software and data
• Streamline operations by automating repetitive processes and designing efficient IT solutions
• Diagnose and resolve technical issues impacting applications; manage and optimize databases
• Train and support users to ensure proper utilization of software applications and successful adoption of new solutions
• Implement cybersecurity controls in compliance with CSAM standards; safeguard organizational data and maintain confidentiality

This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks as dictated by their manager or supervisor.

Qualifications and Requirements:

• Bachelor's degree in Computer Science; 3-5 years of experience designing, developing, and implementing information solutions
• Proficient in MS SQL (maintenance, updates, installation), Visual Studio skills, ERP applications; database administration, and programming languages (SQL, VB, Python, PHP, C#/C++); strong knowledge of hardware, software, infrastructure, and industry standards
• Ability to translate complex technical concepts into clear terms; skilled in troubleshooting, root cause analysis, and delivering high-quality recommendations
• Proven ability to manage multiple priorities under pressure, develop goals and plans, and organize work effectively
• Strong interpersonal skills to build relationships with clients, staff, and management; able to work independently and collaboratively with minimal supervision
• Committed to safeguarding sensitive information and implementing defined security controls
• Demonstrated judgment, conflict resolution, and ability to lead testing, rollout, and system enhancements

We welcome enthusiastic, dedicated, and innovative individuals with a comprehensive benefits package including competitive pay, ESOP - Employee Stock Ownership Plan, medical, dental and vision insurance, short-term and long-term disability, life and accidental death insurance, flexible spending accounts, tuition reimbursement, 401K match plan, bonus plan and paid vacation. We also offer challenging work and the opportunity to be a valued member of our growing and profitable team! We will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).