Kitchen Associate

Job Description

Job Description

*Opportunity for promotion*

Company Overview:

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office (all located in Warrensville Heights, Ohio). Culturally, we are an associate-first company that emphasizes quality of life for every associate within the organization. We offer this through a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.  

Retail Professional – Heinen’s Diamond Difference Standards:  

As an associate of Heinen’s there are key components to learn, implement and master. Each of these are integral to the Heinen’s Brand and to your success. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.  

Professional Appearance -  Ensure you present yourself, your team, your products and your department in support of our Brand.

Acknowledge -  Acknowledge customers with a smile and eye contact.

Evaluate -  Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.

Thank -  Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.

Engage -  Engage customers when appropriate. 

Responsibilities:

• Prioritize daily work based on varying business needs.
• Prepare a variety of foods, such as sandwiches, wraps, trays, according to customers’ orders following approved procedures.
• Wash, peel, and cut various foods, such as fruits, vegetables and meats, to prepare for cooking or serving.
• Follow Heinen’s panning, packaging, and merchandising standards.
• Acquire and share knowledge of Kitchen Department.
• Monitor and maintain all food handling and temperature standards 
• Responsible for writing orders using effective pars and planning.
• Responsible for working as a team in order to complete daily tasks as needed, including scanning and recording shrink, order writing (weekly and special orders), stocking, rotating and merchandising.
• Attend required corporate meetings, vendor calls, and training classes.
• Comply with all personal and food safety company standards.
• Performs other duties as assigned. 

Qualifications:

• Possess excellent written and verbal communication skills.
• Comply with all company policies and standards.
• Possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Possess the ability to work with minimal supervision.
• Be production driven with the ability to work continuously on repetitive tasks, while standing.
• Possess the ability to frequent lift and/or move up to 50 lbs.
• Possess the ability to work in temperatures ranging from 0 to 50 degrees.
• Must be willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Must be willing to work the non-traditional five-day work schedule, including Saturday, Sunday and evenings.

Illinois Benefits Information

1. Retirement Plan
   • Company-sponsored 401k plan for eligible full-time and part-time associates.  5% company match.
2. Healthcare Benefits
   • Medical and Pharmacy coverage for full-time associates.
   • Flexible Spending and Health Savings Account options, as well as Commuter Benefit options.
   • Company-provided Dental and Vision coverage for full-time and part-time associates. 
3. Paid Time Off
   • Paid Time Off, including paid sick time.
4. Insurance
   • Company-paid life, short and long-term disability insurance.
5. Work-Life Balance
   • Flexible schedules.
   • Biweekly scheduling for better work predictability.
   • Closed on 7 major holidays.
6. Growth and Development
   • Daily professional development and growth opportunities, including leadership development for all associates.
7. Wellbeing
   • Company-provided associate assistance program.
   • Family, Parental and Personal Leave options.
8. Discounts
   • 20% discount on Heinen's products.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.