Director of Operations

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Operations Full‑Time Howards Grove, WI, US 4 days ago Requisition ID: 1053 Salary Range: $65,000.00 To $75,000.00 Annually REPORTS TO: Executive Director Responsibilities Adheres to and conveys the philosophy of supporting the dignity, privacy, independence, choice, and individuality of residents. Ensures Harvest Home operates in accordance with all applicable regulations and campus‑specific policies and procedures. Performs and/or oversees the selection, supervision, discipline, and termination (if needed) of staff, including appropriate documentation in personnel files. Completes and distributes the monthly caregiver schedule according to policy and protocol. Schedules orientation and training for new staff. Provides any necessary caregiver training as needed. Follows up with new caregivers within the first week after training and during the 90‑day probationary period. Recruits staff for open roles. Ensures a clear definition of lines of responsibility, equitable workloads and adequate supervision. Performs or coordinates the orientation and training of staff, including regular staff in‑services. Works with the Community Relations Coordinator regarding all marketing and public relations activities to ensure a favorable public image of Harvest Home is maintained and occupancy projections are reached. Ensures that facility records are maintained accurately and in accordance with policies and procedures and regulatory requirements, including resident, personnel and administrative records. Provides the Executive Director with routine reports and other requested information as needed. Ensures the campus building and grounds are maintained in a clean, attractive and safe condition and all needed preventative maintenance is performed in a timely manner. Oversees the planning and implementation of a holistic social and recreational program that addresses the social, spiritual, emotional, and physical needs of the tenants. Ensures appropriate utilization of community resources, including the provision of transportation, as needed/appropriate. Investigates and responds to any concerns or complaints expressed by residents, families, and/or staff. Reports all unusual incidents and changes in condition to the State certification agency as required by regulation; reports any suspected resident abuse to the Ombudsman, adult protective services, the State certification agency, and the resident’s responsible party. Must be available to participate in on‑call to provide consultation to staff as needed; arranges for appropriate coverage when unavailable. Performs other duties as required. Qualifications Knowledge of and ability to ensure Harvest Home conforms to all applicable laws, rules, and regulations and campus‑specific policies and procedures. Ability and willingness to work flexible hours to meet the requirements of the job and to be on‑call. Ability to work independently with little direct supervision, yet to respond well to direction and guidance. Knowledge of the requirements for providing care and supervision appropriate for elderly tenants. Good character and a continuing reputation of personal integrity. Education & Experience Must be at least 21 years of age. At least two years experience working with the elderly or in a home‑health setting required. At least one year of management/administrative experience. #J-18808-Ljbffr