Pool Maintenance/Service manager

Job Description

Job Description

Full Job Description

SERVICE MANAGER / POTENTIAL SHAREHOLDER

Pool Maintenance & Repair Division

Location:  | Raleigh-Durham / RTP, North Carolina

27 YEARS IN BUSINESS - WE'RE LOOKING FOR THE RIGHT PERSON TO HELP LEAD OUR FUTURE

We are an established swimming pool company serving the Raleigh-Durham/RTP area for more than 27 years.

We are looking for an experienced Pool Service Manager to take a leadership role in our maintenance and repair division.

This is not simply a job managing a route of pools. We are looking for someone who understands the pool industry, knows how to diagnose and repair equipment, can lead a team, work with customers, and help us continue to grow our service division.

POTENTIAL OWNERSHIP OPPORTUNITY

For the right person, there is a potential opportunity to become a shareholder/owner in the company.

We are looking for someone who wants more than a paycheck and a job title. We want someone who has the experience, leadership ability, work ethic, and entrepreneurial mindset to help build and grow our maintenance and repair division.

The right individual could have the opportunity to become a long-term partner and shareholder in the company.

Ownership would be based on the individual's experience, performance, leadership, commitment, and ability to help grow the business. The specific structure and terms would be discussed with the right candidate.

If you've ever wanted to take your pool-service career to the next level and potentially have an ownership stake in an established company, this could be a very unique opportunity.

WHAT WE'RE LOOKING FOR

The ideal candidate will have substantial hands-on experience in residential swimming pool maintenance and repair and the ability to manage and grow a service operation.

Required:

• Proven experience in swimming pool maintenance and repair

• Strong knowledge of pumps, filters, heaters, automation, salt systems, chlorinators, and other pool equipment

• Strong understanding of pool water chemistry and preventative maintenance

• Ability to troubleshoot and diagnose equipment and plumbing problems

• Experience leading, managing, or supervising service technicians

• Excellent customer-service and communication skills

• Strong organizational and time-management skills

• Ability to schedule and prioritize service calls efficiently

• Ability to prepare and review repair estimates

• Valid driver's license and good driving record

• Professional appearance and attitude

• Dependable, honest, and willing to take ownership of responsibilities

YOUR ROLE

As Service Manager, you will be responsible for helping lead the day-to-day operation and continued growth of our pool maintenance and repair division.

Responsibilities will include:

• Managing the daily operations of the service department

• Supervising, training, and supporting service technicians

• Scheduling and dispatching maintenance and repair calls

• Diagnosing pool equipment and plumbing problems

• Overseeing preventative maintenance and repair work

• Maintaining high standards for pool care and water chemistry

• Communicating directly with homeowners and customers

• Preparing and reviewing repair estimates

• Monitoring job quality and customer satisfaction

• Managing parts, equipment, and service inventory

• Helping recruit and train additional technicians

• Improving service department efficiency and profitability

• Identifying opportunities to grow the maintenance and repair division

• Making sure customers receive the level of service expected from a company with 27 years of experience

THE PERSON WE'RE LOOKING FOR

We're looking for someone who takes pride in their work and takes ownership of the results.

You should be able to walk onto a pool equipment pad, understand what you're looking at, diagnose a problem, explain the issue to the homeowner, determine the appropriate repair, and make sure the job is completed correctly.

You should also be comfortable leading people, dealing with customers, solving problems, and making decisions.

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.