Program Specialist

Program Specialist

The major duties of the Program Specialist:

• Oversees the management, control, and execution of office programs, develop action plans to achieve established goals, assess program effectiveness, and coordinate with various stakeholders and entities to ensure program success.
• Offers program specifications guidance to Veterans, managers, staff, and representatives from other Federal agencies, as well as developing support agreements and Memoranda of Understanding with other Federal agencies while ensuring compliance with the agreements.
• Organizes the procurement of services and evaluates invoices in accordance with the contract's requirements.
• Conducts outreach assistance to candidates, providing program information, assessing candidates' eligibility for the program, and making referrals for placement.
• Represents the organization in engaging with community elements to garner support for the VA Program, organizing and participating in community outreach programs, visiting medical facilities and conferences to inform the public about the program and its services, as well as facilitating group orientation sessions and scheduling Veterans while providing information on eligibility and benefits entitlement.
• Develops and recommends programming decisions that impact long and short-range goals, ensuring the accomplishment of individual program objectives and milestones within the overall program objectives, compliance, and analyzing program information data to provide a comprehensive assessment of the program.
• Prepares and responds to program-related correspondence, creating briefing charts, fact sheets, and issue papers, marketing the program through design of brochures, and flyers, attending high-level meetings with key stakeholders to coordinate, explain, and provide guidance on the program, serving as an expert and primary point of contact for the assigned program, and keeping management informed of program progress, issues, and resolutions.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-9 and GS-11.

Work Schedule: Full Time, Monday - Friday 8:00 am - 4:30 pm.

Compressed/Flexible: Not Available.

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist; 417080/ 417090.

Relocation/Recruitment Incentives: Not Authorized.

Bargaining Unit: Yes.

Financial Disclosure Report: Not Required.

US Department of Veterans Affairs