Shift Lead(base pay+commissions)

Job Description

Job Description

Job description:

Would you like to be a part of a new industry leading company who values its employees and believes in investing in their future?

Creating a fun, safe, and respectful work environment while providing superior customer service is always our top priority. We believe in investing in our employees and developing the talents they possess to help them grow as we grow. We are 100% Committed in promoting from within.

Our vision is simple. Value our customers and value our employees. We realize that our employees are the foundation and backbone of the company, and without them, our brand would be nothing.

We are focused on providing an industry-leading experience while investing in the latest technology. Our facilities are state-of-the-art and incorporate technology not currently used anywhere near Statesville.

We strongly believe in making a difference and being a part of the community. We support and sponsor many local organizations and sports teams and encourage community volunteer work.

Do you think you have what it takes to be a part of our organization? Do you think you can lead a team of employees, provide positive mentorship, and help them develop into their best selves in their day-to-day work? Do you possess the experience to promote sales, manage expenses, and maximize profitability? If so, then we encourage you to apply. WE ARE LOOKING FOR THE BEST.

Position requires the ability to work a flexible schedule. We are open 7 days a week, 13 hours daily. Some outdoor customer interaction will be required.

Responsibilities:

• Supervise daily operations to ensure smooth and efficient workflow during assigned shifts
• Lead by example in delivering exceptional customer service and maintaining a clean, professional wash environment
• Open and close the site according to company procedures, including cash handling, deposits, and equipment checks
• Train, coach, and motivate team members to meet performance and quality standards
• Monitor wash tunnel and lot operations for safety, quality, and equipment functionality
• Troubleshoot and assist with minor equipment issues or escalate to management as needed
• Ensure all employees follow safety guidelines, lockout/tagout procedures, and company policies
• Maintain accurate shift reports, inventory counts, and daily logs
• Handle customer inquiries and resolve concerns promptly and professionally
• Support management with scheduling, onboarding new hires, and performance feedback

Qualifications:

• Prior experience in a leadership or supervisor role preferred
• Strong communication, teamwork, and problem-solving skills
• Ability to work outdoors in all weather conditions and perform physical tasks as needed
• Reliable, detail-oriented, and able to multitask in a fast-paced environment
• Must have reliable transportation