Customer Service Specialist
TSD Mobility Solutions
In office position working Monday-Friday Shift Options: 4 days 8am-5pm and 1 day 10am-7pm or 3 days 8am-5pm, 1 day 9am-6pm and 1 day 10am-7pm TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Service Specialist to join our growing team. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product. This position will assist our customers by troubleshooting and resolving navigation, software usage, and/or system and connectivity issues, escalating when necessary to ensure timely resolution. This role serves as a great stepping stone for associates who are looking to grow within our company as you have the ability to learn more about our industry. The Customer Service Specialist requires the ability to act as a mentor within the support team, sharing skills and knowledge with the department members to meet departmental goals, while handling mid to high volume calls and email support. You will act as the liaison between our customer base and development and other departments, including reporting enhancement requests and design issues as they arise. Responsibilities Offer excellent customer service assisting our clients with our software-as-a-service products via phone and email. Leverage, develop and maintain a knowledgebase of problems and solutions to assist your teammates. Provide accurate documentation in our ticketing system on each customer interaction noting details in incident or request, customer contact information, and progress or resolution. Provide helpful, friendly support explaining application functionality, assisting customers to increase their own knowledge of our software. Troubleshoot and resolve navigation, software usage, and/or system and connectivity issues, escalating when necessary to ensure timely resolution. Requirements College Degree preferred Must have 1+ years of experience in customer service Experience troubleshooting and training customers on software products preferred Proficient in MS Office products Excellent written and verbal communication skills Strong problem solving and follow-up abilities #J-18808-Ljbffr TSD Mobility Solutions
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$16.01 - $16.97 per hour
Customer Service SpecialistLocation: OKLAHOMA CHILDRENS HOSPITAL AT OU HEALTH - 23210001Workdays/shifts: Varying shifts, days/hours (open... ...thrive in your own way.What You’ll Do: As a Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador...SuggestedHourly payLocal areaWorldwideFlexible hoursShift work$22 - $41 per hour
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$15 per hour
...seeking enthusiastic, sales-driven call center specialists to work from home. In this virtual role, you... ...for first-call resolutions while supporting customers and store associates. The position emphasizes strong customer service, negotiation skills, and accurate data entry...Remote jobWork from homeShift workAfternoon shift- Customer Service Specialist - DICK’S Sporting Goods At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams...Hourly pay
$60.5k - $67.5k
.... Are you ready to help us redefine what exceptional client service looks like? Join our team of “crew” as a Client Service Excellence... ...have seen most success from individuals with: ~3+ years of customer-facing and/or in-bound phone experience, demonstrated by strong...Remote workVanguard
Oklahoma City, OK14 days ago$15 per hour
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$20 per hour
...apply now. We are currently seeking a Customer Care Associate to join our team. (... ...1 year experience (WAH) remote customer service (Call Center environment) ~1 year experience... ...domain knowledge and act as a skilled specialist. Solid understanding of Life &...Permanent employmentTemporary workLive inWork at officeImmediate startRemote workRelocationMonday to FridayFlexible hoursShift workTrans.Appl.Group Inc. NE
Edmond, OK4 days ago- ...seen a significant increase in revenue and customer satisfaction. Job Description We are... ...role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations... ...questions effectively. Present product and service packages to consumers representing our client...
Bey
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Oklahoma City, OK2 days ago- ...consumers to support low-cost, renewable energy while providing the customers and revenue for the industry to thrive. The role of a Bi-... ...Ampion manages. This person will deliver white glove customer service, and help resolve any questions that may arise during the subscriber...Local area
Ampion, PBC.
Oklahoma City, OK2 days ago - ...in Oklahoma City is looking for a dedicated sales representative to engage customers and sell our delicious food products, including pickles, jams, and salsas. Previous sales or customer service experience is preferred. We cater to various events and pride ourselves on...
$17 per hour
A leading loyalty solutions provider is seeking customer service representatives in Oklahoma. Successful candidates will manage high-volume calls and ensure excellent service for client loyalty programs. The role offers remote flexibility and starting pay of $17/hour plus...Remote workKobie
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Oklahoma City, OK2 days ago $70.5k - $81.5k
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Oklahoma City, OK2 days ago
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