Quality Manager - U.S. & Mexico

Overview The Quality Manager is responsible for overseeing and driving the quality management system for all concrete building product manufacturing locations in the United States and Mexico. This role ensures that all products meet or exceed internal and external standards, regulatory requirements, and customer expectations. The Quality Manager will lead quality assurance, quality control, and continuous improvement initiatives to support operational excellence and product reliability. Duties And Responsibilities Develop, implement, and maintain the Quality Management System (QMS) across multiple US and Mexico manufacturing sites for concrete building products. Ensure compliance with applicable industry standards, customer requirements, and regulatory guidelines. Lead, train, and mentor site quality teams to ensure consistent application of quality processes and methodologies. Conduct regular audits of manufacturing processes, raw materials, and finished products. Analyze quality data and metrics to identify trends, drive root cause analysis, and implement corrective and preventive actions. Collaborate with Operations, Engineering, R&D, and Supply Chain to resolve quality issues and support new product introduction. Champion continuous improvement initiatives such as Lean, Six Sigma, and Kaizen to enhance product quality and operational efficiency. Serve as the primary point of contact for customer quality concerns, complaints, and audits. Prepare and present regular reports on quality performance, risks, and improvement activities to senior management. Foster a culture of quality, integrity, and accountability in line with Westlake’s Code of Conduct and values. Education, Experience And Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Knowledge Bachelor’s degree in Engineering, Chemistry, Materials Science, or a related technical field is required. In-depth knowledge of quality systems (ISO 9001 or similar), statistical process control, and root cause analysis. Experience Minimum 7 years of progressive experience in quality management within the building materials or concrete products industry. Experience managing quality systems across multiple manufacturing sites, including international locations (preferably US and Mexico). Preferred Certifications Six Sigma Green Belt or Black Belt Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) by ASQ Skills Strong analytical, problem-solving, and communication abilities. Demonstrated leadership, team-building, and project management skills. Communication Bilingual (English/Spanish) preferred. Travel Up to 40% travel to US and Mexico plant locations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand, walk, talk, and hear. Frequent use of hands to finger, handle, or feel objects, tools, or controls; reach with arms. Occasionally required to sit, stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 20 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently works near moving mechanical parts. Occasionally exposed to fumes or airborne particles. Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Chemical Manufacturing #J-18808-Ljbffr Westlake