Human Resources Associate

This role is best suited for a person who is organized, dependable, able to prioritize a varied workload, and comfortable learning new processes and providing support where needed. The successful candidate will be able to balance routine responsibilities with time-sensitive needs as they arise while maintaining accuracy, professionalism, and a strong commitment to customer service.

QUALIFICATIONS

The ideal candidate must have a high school diploma or GED. Previous experience in human resources, administrative support, records management, data entry, or a professional office setting is preferred. Additional education or training in business, office administration, human resources, or a related field is preferred.

The candidate should possess strong communication, organizational, and interpersonal skills, along with a friendly and professional demeanor that reflects a customer service mindset. Proficiency in Microsoft Office Suite programs, email systems, and general office software is required. The candidate must also be comfortable learning and working within Human Resources Information Systems, digital recordkeeping systems, and other technology platforms used by the department.

The candidate must demonstrate a high level of accuracy and attention to detail when entering, reviewing, maintaining, and retrieving employee information. The candidate must be able to organize and prioritize a varied workload, complete assignments within established timelines, maintain confidentiality, and handle sensitive employee information with discretion.

GENERAL DUTIES
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Enter, update, review, and maintain employee information in Human Resources Information Systems and other electronic records systems.
• Verify employee information against source documentation before completing data entry or record updates to support the accuracy and integrity of HR records.
• Review information for completeness, accuracy, and consistency and identify discrepancies requiring correction or review by the Coordinator of Human Resources or other appropriate HR staff.
• Assist the Coordinator of Human Resources with entering and maintaining information related to personnel actions, including hires, resignations, retirements, and terminations.
• Maintain accurate and current electronic and paper employee records and personnel files in accordance with established procedures.
• Scan, upload, organize, file, retrieve, and maintain employee documents and other Human Resources records.
• Assist with routine data entry and updates within applicant tracking, employee records, and other HR information systems.
• Compare information across assigned records, documents, and systems to identify missing, incomplete, or inconsistent information and refer discrepancies to appropriate HR staff for resolution.
• Prepare, organize, update, and maintain spreadsheets, reports, lists, databases, and other records used in the daily operation of the Human Resources department.
• Perform routine quality checks of assigned records and data to help ensure employee information is complete and accurately maintained.
• Respond to routine employee and applicant inquiries and direct questions requiring additional assistance, interpretation, or decision-making to the appropriate HR staff member.
• Provide employees and applicants with established information, forms, instructions, and resources related to routine Human Resources processes.
• Correspond professionally with applicants, employees, other departments, and outside entities by email, telephone, and other established communication methods.
• Assist with drafting, proofreading, editing, formatting, copying, and distributing reports, memos, letters, forms, and other Human Resources correspondence.
• Assist with creating and updating employee-facing documents and routine Human Resources communications.
• Follow established procedures for handling employee information and maintain confidentiality of personnel records and other sensitive information.
• Learn and follow standard operating procedures for assigned administrative, records, and data-related Human Resources processes.
• Maintain organized records of assigned work and outstanding items requiring follow-up.
• Learn the duties of the front desk receptionist for the School Board Office and serve in that capacity in the receptionist's absence, including greeting visitors, answering and directing telephone calls, managing the front office in a professional and welcoming manner, and processing interoffice mail.
• Provide support to other staff members during periods of heavy workload.
• Perform related administrative, records, data, and clerical duties as assigned.

SUPERVISION


Work is performed under the supervision of the Coordinator of Human Resources, who assigns work, provides direction, and evaluates the employee's performance.

WORK CONDITIONS


Duties are typically performed in an office setting within the Central Office. The work requires frequent use of computers, Human Resources information systems, electronic records, and other office equipment. Duties may require standing, sitting, walking, document handling, filing, and light lifting. Some assignments are subject to deadlines associated with maintaining accurate employee records and providing timely Human Resources services.

CONTRACT LENGTH


12-month position

FLSA Status: Non-exempt