Security Technology and Operations Coordinator

Job Description

Job Description

OUR MISSION & IMPACT

Illinois Holocaust Museum & Education Center (IHMEC) honors Survivors and victims of the Holocaust by teaching universal lessons that combat hatred, prejudice, and indifference. The Museum activates this mission through world-class exhibitions, public programming, and educational initiatives to equip audiences with knowledge, skills, and courage to take a stand for humanity. Today, IHMEC is the third largest Holocaust museum in the world and second largest in the country, impacting hundreds of thousands of students, teachers, law enforcement and community members annually. As a world leader in connecting the history and lessons of the Holocaust, we inspire visitors to become Upstanders, who speak out for what’s right – turning powerful lessons of history into positive actions today.  

THE POSITION  

Position Title:Security Technology and Operations Coordinator 

Location:Skokie, IL and Chicago, IL  

Reports To:Associate Director of Security Operations 

The Security Technology and Operations Coordinator serves as the primary day-to-day resource for the Museum's security technology environment and provides operational support to the Associate Director of Security Operations. The Coordinator helps ensure the effective operation of security systems, security programs, and departmental activities. This is a non-exempt, full-time onsite position that requires one weekend day and occasional evening availability.  

SPECIFIC KEY RESPONSIBILITIES  

• Monitor, test, maintain, and coordinate repairs, upgrades, and vendor support for security technology systems.
• Coordinate with IT, Facilities, and external vendors to ensure the effective operation of access control, CCTV, and other security technologies.  
• Recommend technology enhancements and assist in developing policies, procedures, and standards related to security systems.  
• Support daily security operations, staffing coordination, event security, and visitor and employee protection initiatives.  
• Assist with incident response, post-order development, after-action reviews, and emergency preparedness activities, drills, and exercises.  
• Maintain active involvement in frontline security operations to ensure technology solutions effectively support operational needs.  

THE PERSON  

E ducation | Experience  

• Minimum of 2+ years of experience with administering security systems, such as video surveillance systems, access control systems, intrusion, and alarm systems. 
• College Degree preferred. 
• Must pass a thorough criminal background check.
• Availability to work a flexible schedule including one weekend day and occasional evenings. 

  Knowledge | Skills | Abilities  

• Working knowledge of security technology and investigations, security communication systems, alarm and video surveillance systems. 
• Ability to manage multiple projects simultaneously.  
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Experience with Microsoft Office and related applications.

OTHER INFORMATION  

Salary and Benefits  

• Salary Range is $50,000-$60,000 
• Generous benefits, including medical/vision/dental coverage, paid time off, and retirement plan contributions, among other industry-leading benefits.  

Committed to Diversity  

Illinois Holocaust Museum & Education Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees. People of color, women, LGBTQ+ people, and people with disabilities are strongly encouraged to apply. 

Physical Requirements  

Able to stand for extended periods of time; Ability to climb up and down stairs; to bend, stoop, and lift or move materials; to pull/push, lift, and carry up to 25 pounds; and to reach both above and below shoulder height. 

Learn More  

Visit our website, engage in virtual experiences, and learn more at ilholocaustmuseum.org.