Hybrid Investigator

Job Type Full-time / Non-Exempt / Billable Hours Department Surveillance Prep Investigator / Surveillance Location Hybrid (Remote & Field-Based), Omaha, NE, and surrounding areas Reports To Regional Manager(s) Position Overview Frasco is seeking a Hybrid Investigator to conduct pre-surveillance research and field surveillance. This role requires strong analytical skills, covert surveillance abilities, and independent work capability in both remote and field environments. Compensation & Benefits Hourly Rate: $18–$30 per hour (based on experience, education, and region) Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.) Paid Training: Paid at regular hourly rate Medical, Dental, and Vision Insurance Life Insurance, Supplemental Health Insurance, FSA, Paid Time Off, and Paid Holidays 401k with company matching Employee discount programs Key Responsibilities Surveillance Prep Research Conduct database research via the internet and industry databases Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation Complete well‑written, detailed reports on findings within designated turnaround timeframe Work closely with team members, regional managers, and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client ready when finalized Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports Surveillance Investigations Conduct covert surveillance and activity checks for insurance claims and private investigations Capture and document video footage, including ID shots and subject activities Utilize legal pretext and investigative techniques to gather information Prepare comprehensive reports with timestamps and supporting evidence Maintain strict confidentiality and adhere to legal/ethical guidelines Adapt to irregular hours (nights, weekends, holidays) as investigations require Attend and testify at hearings when necessary Competencies & Skills Attention to Detail: Ensures accuracy in research findings and surveillance reports Communication: Strong written and verbal skills for client interactions and documentation Time Management: Ability to prioritize tasks and meet deadlines Independence: Self‑motivated, capable of working remotely and in the field with minimal supervision Organization: Ability to stay organized Efficient and effective: Ability to identify and execute a plan of action minimizing waste of time, effort and resources while producing results, value and quality investigations Team: Ability to work in a team environment when necessary Technical Proficiency: Comfortable with smartphones, computers, surveillance equipment, and investigative software Flexibility: Willingness to adapt to unpredictable schedules and changing priorities Requirements Private Investigator License for the State of Nebraska – Frasco will assist in obtaining NE licensing for the right candidate Valid driver’s license with a clean record Reliable vehicle for surveillance assignments (neutral color preferred) Basic surveillance equipment (e.g., digital/covert cameras, laptop, smartphone) High‑speed, secure internet connection for research investigations Ability to sit/stand for extended periods and meet strict deadlines Minimum auto insurance coverage: $100,000 per person/$300,000 per accident bodily injury/$50,000 property damage Windows 11 or greater required, with 8+ GB of RAM preferred Mac OS X 13 or greater required for iMac Preferred Qualifications Bachelor’s Degree in Criminal Justice, or related field Bilingual (Spanish/English) is a plus Experience in insurance claims, fraud investigations, or customer service Military or law enforcement background preferred Performance Standards Maintain a minimum 45% success rate for obtaining surveillance footage Capture at least 25% covert video of a subject’s activity in public-accessible locations Lost subject rates must not exceed 8% Burned subject rates must not exceed 3% Reports and video footage must be submitted on the same day the investigation is completed Maintain a minimum of 10% or less error rate for Research/Desktop investigations All replies are confidential. Equal Opportunity Employer. #J-18808-Ljbffr Frasco