Medication Assistance Program Advocate - Atrium Pharmacy

Medication Assistance Program Advocate

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

The Medication Assistance Program Advocate will be responsible for coordinating the application process for medications for low income, uninsured and uninsured patients directly with the pharmaceutical companies. Position will work collaboratively with Billings Clinic nurses, providers and staff and community partners such as Riverstone Health, St. Vincent Healthcare, other participating clinics, etc.

Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.

Receives referrals from a variety of sources and initiates a follow-up call to patient/client to complete the medication assistance application. Advises patient/client of required financial documentation requirements and information they will need to provide at their scheduled appointment.

At the time of the appointment, a financial screening for income verification will be completed first to determine if the patient/client meets the requirements of the program. If the patient/client meets the requirements of the program, an Authorization for Release of Information is signed by the patient/client to participate in the program.

Completes the application online directly into the Drug Assistant database based on information provided by the patient/client. If requested. Provides copy to patient/client to validate. Verifies information and obtains their signature.

Initiates a prescription order for each medication being requested for the health care provider to review, validate and sign. Forwards the original applications and the prescription requests to the provider's office.

Reviews returned applications to ensure completeness prior to mailing or faxing to the pharmaceutical company.

Inquires as to status of current medication supply for patient/client to ensure they have an adequate supply until their shipment arrives. If they do not, assist patient/client by obtaining short term supply (such as samples or bridge supply from the MAP program or vouchers or discount coupons)

Initiates follow-up calls or mails out a postcard to notify patient/clients that their medications have arrived and are ready for pick-up. Follow-up with patient if medications are not picked up.

Becomes familiar with the facility computer information system (CIS) and or outpatient prescription processing software.

Process appeals for those applications that have been denied.

Inventory handling: Receives pharmaceuticals shipments from manufacturer, Stores appropriately, maintains accurate records, assures adequate supplies for patient and completes monthly inventories

Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.

Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.

Performs other duties as assigned or needed to meet the needs of the department/organization.

High school graduate or equivalent and be at least 18 years old

Must successfully complete and demonstrate competency with regards to the application of NIOSH 2004-136 standards, Billings Clinic policy PCMM-210-Guidelines for Use & Handling of Cytoxic and Other Hazardous Drugs and USP-797 Media Fill Testing, Environmental Sampling & End Product Testing

Current Montana state certification by any national certification approved by the Montana State Board of Pharmacy and meet requirements to maintain national certification which requires completion of 20 hours continuing education and payment of the appropriate fee every two years At hire

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability.