Customer Resource Manager

Supply Chain Planner responsible for demand planning, capacity outlook, production plan development through S&OP, and customer order management within an ERP system. Job Requirements 3+ years of planning or customer service experience College degree or 5+ years of planning experience Experience building production plans through the S&OP process Experience managing demand inputs (forecasts and customer orders) Experience with capacity utilization and optimization of WIP and finished goods Supply chain management experience ERP system experience Inventory management experience Preferred Skills Experience with medium-term planning horizons (4–12 weeks) Experience developing rolling 12-month capacity and forecast outlooks Experience setting inventory targets based on service-level requirements and capacity constraints Experience with customer order entry and specification compliance in ERP systems Job Responsibilities Manage the medium-term planning process (4–12 weeks) based on demand and supply inputs Develop and maintain a rolling 12-month demand and capacity outlook Build and update production plans through the S&OP process Balance production capacity constraints and inventory levels to achieve target service levels Optimize WIP and finished goods levels based on capacity utilization and demand requirements Serve as supply chain point of contact for customer-facing planning activities Perform customer order entry in the ERP system in accordance with customer specifications Maintain inventory planning parameters and support inventory management activities Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records. #J-18808-Ljbffr Entegee