Shipping and Receiving Lead

Manufacturing Lead - Zirconia Mfg.

Argen Corporation currently has an exciting opportunity for a Manufacturing Lead to join a growing, technology-focused and service-oriented team. Do you thrive in a fast-paced and dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen.

Argen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. Argen continues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service. Argen's products are FDA regulated and ISO certified.

A Manufacturing Lead produces standard and/or custom medical devices to meet customer requirements by following standard work instructions and company policies while manufacturing Argen products in a team environment.

In this role, the successful candidate:

• Oversee daily shipping, receiving, and fulfillment operations to ensure efficient and timely processing of all outbound and inbound logistics activities.
• Provide direction and assign tasks to team members, facilitating training and development to maintain a high-performing shipping department.
• Ensure compliance with established service level agreements (SLAs), quality standards, and departmental goals.
• Investigate and resolve order discrepancies, system errors, and shipment issues in coordination with cross-functional teams, including IT, QAD, Inventory Control, and Customer Care.
• Monitor departmental workflow and resource allocation; proactively identify and mitigate process bottlenecks to maintain operational continuity.
• Verify the accuracy and completeness of shipping documentation, including bills of lading, manifests, and labels in accordance with regulatory and company standards.
• Plan and schedule domestic and international shipments while ensuring compliance with shipping regulations, carrier requirements, and export documentation standards.
• Serve as the primary point of contact for carriers, freight forwarders, and internal stakeholders regarding shipment tracking, delays, and delivery exceptions.
• Track and consolidate shipments, particularly for digital fulfillment orders, ensuring proper handling and timely dispatch.
• Execute order fulfillment processes including picking, packing, labeling, and shipment preparation in accordance with product specifications and SOPs.
• Enter and audit shipping and order data in the ERP system (QAD) and carrier platforms (e.g., FedEx, UPS, DHL, USPS), ensuring transactional accuracy.
• Supervise packing processes to confirm compliance with packaging guidelines, minimizing damage and ensuring customer satisfaction.
• Respond promptly and professionally to internal and external shipment inquiries, offering resolutions and updates as needed.
• Coordinate the preparation and review of international shipping documentation in collaboration with Customer Care and regulatory teams.
• Assist with inventory replenishment and organization using the Kanban system; contribute to inventory accuracy through periodic cycle counts.
• Maintain a safe, clean, and organized work environment in alignment with company safety protocols and 7S standards.
• Adhere to all relevant standard operating procedures and regulatory requirements including cGMP, ISO 13485, and 21CFR Part 820.
• Other duties as assigned.

What does it take to be successful?

• High School diploma or equivalent required.
• 3+ years of shipping and receiving experience required.
• Possess a valid driver's license with a clean driving record and a minimum of one year of driving experience.
• Minimum of one year of forklift operation experience required; must hold current and valid forklift certification.
• Familiarity with QAD ERP and various shipping systems (FedEx, UPS, DHL, AES, etc.).
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
• Ability to work in a team environment.
• Ability to follow instructions and complete additional responsibilities.
• Attention to detail and quality focused.
• Must be able to fulfill the physical requirements of the position, including lifting or moving items up to 50 pounds and standing for extended periods.
• Ability to learn technical concepts by reading work instructions and standard operating procedures and completing on-the-job training.
• Knowledge of cGMP regulations ISO 13485, 21CFR Part 820, CMDR SOR/98-282, 93/42/EEC, RDC 16 2013, MHLW MO 169 and TG(MD)R Sch3 preferred.

Our Awesome Benefits!

Working for a growing innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes:

• Health/Dental/Vision Plans
• 401k with Employer Match
• Paid Vacation, Holiday and Sick Time
• Employee Events
• Wellness Programs
• Discounts for home, travel, entertainment, relaxation that includes Mobile phone service, Technology, Airline and Hotel, Theater/Theme Park tickets, Restaurants and so much more!

EOE/M/F/Vet/Disabled VEVRAA Federal Contractor