Site Systems Analyst

Role Summary The Site Systems Analyst will provide hardware, software and telecommunication support for remote and branch offices. This position will be responsible for evaluating technical needs, devising and implementing solutions, and performing desktop system installations and upgrades. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor and refers all exceptions to supervisor. Key Role Responsibilities - Core Partner with project teams and provide options/packages/scenarios (internet connection, speed, IT service offerings) and costs. Partner with logistics on all digital workstation/kiosk and printer setup on jobsites. Gather initial requirements for jobsites and then go to providers to get packages built to meet budgets and financial requirements. Initiate ongoing communication with IT and external resources. Contact the various service providers (internet, phone, etc.) to get packages built, estimate costs, and coordinate the installations with internal project teams and external service providers, including low voltage installation. May include management of onsite installations. Test final installations to ensure all services and technologies are working properly. Assist project teams or employees with technology utilization, training, and provide end user support. Coordinate other IT systems network connectivity and systems accesses. Monitor and maintain job site IT service throughout the duration of project and make adjustments as necessary. Coordinate with project team and internet providers to disconnect the equipment/service. May include physical workstation set up. Provide onsite maintenance and repair of job-site hardware including workstations, printers, telephone systems, and networking. Respond to issues that are received by internal Help Desk, but require onsite technical support. Enter and maintain data records related to project sites and branch offices including circuits, asset inventory, consultants, and vendors. May go out to jobsite and remove the equipment or the project team sometimes disconnect and ship back to headquarters. Maintains equipment in working order. Troubleshoots equipment problems. Uses technology to increase productivity. Adapts to new technology. Knowledge, Skills & Abilities Ability to perform work accurately and completely, and in a timely manner. Communication skills, verbal and written. Proficiency in MS Office. Ability to prioritize multiple projects. Organizational skills. Demonstrated knowledge of personal computers (PC) and operating systems. Demonstrated knowledge of PC components and associated hardware. Ability to troubleshoot and solve technical issues. Basic knowledge of networking and telecommunications. Ability to quickly and effectively solve complex problems. Ability to deliver quality through attention to detail. Ability to build relationships and collaborate within a team, internally and externally. Education Bachelor’s degree in computer technology or related field (Preferred). In lieu of the above requirements, relevant experience will be considered. Experience 2+ Years working with ISPs, network setup (Preferred). Benefits Information The benefits package aligned to this position is Professional Non-Union. Equal Opportunity Statement JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug‑free workplace. Reasonable Accommodations JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to View email address on click.appcast.io. #J-18808-Ljbffr JE Dunn