Customer Service Rep (9213) N Scottsdale Rd

Customer Service Rep

Pi Pizza is a Domino's Franchise in the Phoenix Area that is owned by Stephanie and Philip Harber, who started as Delivery Drivers for Domino's! We care about our team and want to provide the best service to our customers while keeping a fun culture in the stores. We offer excellent training, safety best practices, and encourage our team to follow their dreams of franchising, like we did!

Job Description

As a Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.

WHAT DO CSRs DO?

• Provide a fun, happy, and exciting environment for our Customers while taking orders.
• Uphold and represent a rock-solid brand image.
• Ensure our stores are kept clean and sanitized for our Team and Customers.
• Get into the action and make perfect product all the time.
• Learn organizational and inventory skills.
• Provide amazing Customer service.
• Execute time management skills and the ability to multi-task in a competitive work environment.
• Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
• Demonstrate your own style while working in a diverse work environment.
• The ability to take ownership in resolving problems.
• Operate all equipment inside the store.

WHAT'S IN IT FOR YOU?

• Join a winning Team who is the best pizza company in the world & in every neighborhood!
• Training programs to ensure you are set up for success in your role.
• Work flexible fun hours and enjoy great product discounts.
• Opportunity to continue your development
• This is the first step for many to owning your own Dominos store.
• Learn team building and problem-solving and develop your skills for the future.
• Opportunity to give back to the community through partnerships and donations.
• Variable hourly (meaning hours vary by week) position with competitive pay.
• Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.

Qualifications

You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.

Strong communication and basic math skills to count change.

Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.

Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.