Truck Lead/Shop Scooper - Louisville Location

Sweet Cow Truck Lead

Love ice cream, leading service events and being on the move? Sweet Cow is looking for friendly, high-energy Truck Leads who can safely drive our MooMobile mobile ice cream trucks, keep things fun and deliver exceptional, seamlessly executed events.

This is a hybrid role combining Truck Lead responsibilities on the MooMobile and Scooper responsibilities inside our Sweet Cow shops. You'll serve as the on-duty leader during MooMobile events and regularly work inside our Sweet Cow shops as a valued team member, supporting exceptional service, hospitality, and operational excellence. Because this role includes driving our MooMobile, applicants must have a minimum of three (3) years of active, licensed driving experience this is a strict, non-negotiable requirement.

Our mission is simple: Make the best-tasting ice cream, served by the friendliest scoopers in the cleanest shops (and trucks!) on the planet.

We value community, kindness, contribution, and growth. Whether you're building a career or stepping into leadership for the first time, Sweet Cow is a place to grow with an amazing team.

Why You'll Love It Here

• Sweet Community Serve amazing people throughout our community and in the shop
• Sweet Truck Energy Fast-paced, people-focused, and never boring
• Sweet Adventure Drive the MooMobile to events across Denver, Boulder & the Front Range
• Sweet Leadership Lead amazing MooMobile teams and keep the good vibes going!
• Sweet Shop Energy Fast-paced, people-focused, and never boring
• Sweet Perks FREE ice cream every shift + discounts for friends & fam
• Sweet Growth Expand your leadership skills & grow with the company

What You'll Do

• Execute on the MooMobile - Deliver high-quality MooMobile experiences
• Operate the truck safely, serve efficiently, and connect authentically with guests
• This role requires at least 3 years of licensed driving experience.
• Keep the truck On Point - uphold our standards for cleanliness, organization, and efficiency
• Lead MooMobileShifts - Coach, support, and inspire
• Contribute as a positive, reliable team player during in-shop shifts.
• Oversee transactions ensure smooth, accurate POS and cash handling
• Be the vibe create and foster a fun, memorable experience for customers and crew
• Problem-solve and communicate work with your team and solve real-time issues
• Open and close the truck take responsibility for key daily operations

Your Contribution & Responsibilities

Focus on Customers and Community

• Provide consistent, positive, engaging customer experiences
• Foster a customer-centric culture in the truck, at events and in shop
• Address real-time customer needs through genuine care and authentic human connection

Execution

• Utilize and oversee established systems, tools, and procedures to uphold standards
• Contribute to a culture of accountability, purpose, and pride when working
• Execute and delegate tasks based on customer flow and necessary action items
• Ensure effective execution of daily operations
• Thrive in a fast-paced environment with a positive attitude
• Demonstrate excellence across all areas of truck & shop operations

Communicate with Impact

• Utilize open, direct communication
• Communicate proactively with all operational & mechanical needs
• Engage, connect, and coach team with clarity and kindness
• Communicate schedule and availability proactively

What We Need from You

Driving Requirements (Non-Negotiable)

• Must be at least 18+ years old
• Valid driver's license required
• Minimum 3 years of licensed driving experience (learner's permit not included)
• Clean driving record required
• Ability to safely operate a large, box-style or specialty vehicle (No CDL required)
• Must maintain active personal automobile insurance meeting or exceeding state minimum requirements
• Employment is contingent upon successful completion of a motor vehicle record (MVR) and background check

Role Requirements

• Must have reliable personal transportation to travel to and from truck departure locations
• At least six (6) months of experience delegating and/or coordinating the tasks of two or more employees
• At least six (6) months of experience in a related service industry
• Ability to work independently and as part of a team
• Strong time management and organizational skills
• Comfortable working in a fast-paced environment
• Work scheduled shifts inside Sweet Cow shops as needed. This is not a truck-only position. All MooMobile Truck Leads are required to maintain active shop availability.
• Able to lift up to 50 lbs
• Able to stand for full shifts
• Comfortable working in varying weather conditions (outdoor truck events)

Availability Requirements

Able to work at least 3 shifts per week (15+ hours)

Open availability required. We need team members with flexible availability.

Regardless of how many shifts you want to work, your availability must include:

Mon-Fri Availability: 4 daytime shifts (open - 4 pm)

-OR-

M-Thu Availability: 2 close shifts +

Fri-Sun Availability: 2 close shifts

+

Sat-Sun Availability: 1 open shift

Must be available for nights, weekends, holidays, and scheduled truck events.

Compensation

$21-$27.50 hour average Truck Lead: $27.50/hr/avg ($12.50 wage +tips) Shop Scooper: $21 hr/avg ($14.30 wage +tips)

Perks & Benefits

Free ice cream every shift + off-duty discounts Discounted employee merch store 50% employer-paid health insurance for qualifying employees (32+ hrs/week average) Dental and Vision plans available (employee-paid) Paid sick leave as required by Colorado HFWA

401(k) with 4% match