Quality Control Technician II

Job Description

Job Description

Step Up to the Plate as Our Quality Control Technician II!

Location: Little Village Chicago, IL – Frozen Plant
Department: Quality
Shift: Flexible / Off Shifts & Weekends
Pay: $24.00-$27.00/hr

At Home Run Inn, great pizza doesn't just happen.

It takes quality ingredients, safe processes, attention to detail, and a team that cares about getting things right. Behind every pizza we make is a crew of people who take pride in doing things the right way—and our Quality team plays a huge role in making sure every pizza meets our standards.

That's where you come in.

We're looking for an experienced Quality Control Technician II to join our Frozen Plant. You'll play a hands-on role in protecting the quality and safety of our products by inspecting ingredients, monitoring production processes, verifying food safety controls, and making sure we're meeting internal, customer, and regulatory standards.

If you're someone who notices the details, knows when something isn't right, isn't afraid to speak up, and takes pride in protecting the quality of a product people love, we'd love to have you on the team.

You'll be one of the people behind the scenes making sure every pizza that leaves our plant meets the Home Run Inn standard.

• Perform quality inspections and verification activities on ingredients, in-process products, and finished products.
• Monitor and verify Critical Parameters (CPs), Critical Control Points (CCPs), cGMPs, and sanitation activities.
• Conduct pre-operational inspections, environmental monitoring, allergen verification, and hold/release activities.
• Verify that products and processes meet internal standards, customer requirements, and regulatory expectations.
• Identify, document, and escalate quality or food safety concerns in real time.

• Monitor compliance with Good Manufacturing Practices (GMPs) and food safety procedures.
• Follow HACCP, FDA, USDA, sanitation, allergen, and other food safety requirements.
• Verify equipment calibration in accordance with company quality procedures.
• Support traceability activities, mock recalls, investigations, and other food safety programs.
• Help maintain a culture where food safety and quality are everyone's responsibility.

• Maintain accurate QC records, including test results, deviations, and corrective actions.
• Participate in root cause analysis for non-conformances.
• Support corrective and preventive actions (CAPA).
• Assist with internal audits, customer audits, and regulatory inspections.
• Use good judgment and decision-making skills to help resolve quality issues quickly and effectively.
• Partner with Production, Sanitation, Maintenance, and Warehouse teams to identify opportunities for improvement.

As a Level II technician, you'll also help raise the bar for the Quality team.

• Train and coach QC Technician I associates on procedures, documentation, and best practices.
• Serve as a backup to QC Leads and QC Supervisors when needed.
• Share knowledge and help teammates understand the importance of quality and food safety.
• Promote accountability, teamwork, and continuous improvement across the plant.

• Notice the little things and don't let details slip through the cracks.
• Aren't afraid to speak up when something doesn't look right.
• Enjoy solving problems and figuring out what caused an issue.
• Can stay calm and make good decisions when something needs attention quickly.
• Take pride in accurate documentation and doing things the right way.
• Enjoy working with different teams and know that quality is a team effort.
• Can balance speed and accuracy in a fast-paced production environment.
• Like being hands-on and seeing the direct impact of your work.
• Understand that protecting food safety means protecting our people, our customers, and our pizza.

• 2–4+ years of experience in food manufacturing, quality control, or a related field preferred.
• Experience working in USDA and/or FDA-regulated facilities .
• Working knowledge of HACCP, cGMPs, and FDA/USDA food safety regulations .
• Ability to analyze and interpret information and make sound decisions in real time.
• Strong attention to detail and accurate documentation skills.
• Basic experience with Microsoft Word and Excel .
• Strong interpersonal and communication skills.
• Ability to speak, read, and understand English.
• Ability to stand and walk for extended periods and lift up to 50 pounds .
• Ability to work in a fast-paced, physically demanding food manufacturing environment.
• Ability to work a flexible schedule, including off shifts and weekends .

• HACCP, SQF, or GFSI certification.
• Experience working directly with FDA or USDA inspectors.
• Experience in frozen food or pizza manufacturing.
• Experience with environmental monitoring, allergen programs, audits, traceability, or mock recalls.
• Bilingual English/Spanish skills.

We're more than a pizza company—we're a Chicago original with deep family roots and an exciting future ahead.

For four generations, we've built our business around people who take pride in what they do. From the first pizza made in our South Side tavern to the millions of pizzas we produce today, we've always believed that doing things the right way matters.

When you join our team, you'll find:

• A family-owned company with nearly 100 years of Chicago history
• A team that takes pride in making a product people love
• Opportunities to grow your skills and build your career
• Leaders who value safety, teamwork, and continuous improvement
• Best & Brightest and Most Loved Workplace distinct recognition
• Time to recharge with Paid Time Off, Paid Sick Personal Time and Paid Holidays
• Medical, Dental, Vision insurance options + supplementary insurances
• Paid Parental Leave to support your growing family
• Company 401k retirement savings plan, including company matching opportunities
• Free household access to 24/7 on-demand virtual healthcare
• Discounts on safety shoes, travel, entertainment, and more
• And, of course, plenty of pizza!

Family – We show up for one another and succeed together.

Pride – We set high standards because our teammates and guests deserve our best.

Grit – We keep learning, improving, and finding better ways to do things.

Courage – We own our mistakes, speak honestly, and grow from every experience.

Purpose – To give people more Home Runs in their day.

The best Quality Control Technicians don't just inspect pizza—they help protect the people who make it and the people who eat it.

If you're ready to put your quality and food safety skills to work, solve real problems, and play an important role in making millions of Home Run Inn pizzas, step up to the plate.

Apply today and become part of the Home Run Inn family!

Home Run Inn is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels welcome.