Senior Technical Documentation Writer/Specialist II

Job Description

Job Description

Salary: $27-$28/HOUR

Senior Technical Writer

**** This role will be reporting to our customers site, this site is located in north Greenville off State RT 264/MLK JR HWY ****

Position Summary:
Under limited direction, the SR Tech Writer leads tasks related to documenting and developing detailed operation, maintenance, and troubleshooting procedures, checklists, technical specifications, service bulletins, training materials, and reports. This role supports customer requirements and expectations while operating in a fast-paced environment with set delivery schedules. This is a hybrid position requiring technical expertise and writing proficiency.

What Youll Do:
Write technical documentation/manuals in accordance with customer specifications
Troubleshoot mechanical, electrical, and hydraulic systems on heavy-duty equipment
Research and reuse existing data, text, and illustrations
Draft and coordinate technical content for final products
Archive and organize technical data for future projects)
Track time spent on tasks and report status to management
Communicate project needs and progress clearly
Meet established deadlines while adhering to company policies
Follow and enforce safety protocols
Assist with onboarding and training of new or transitioning team members
Review project requirements for compliance with customer agreements
Perform other job-related tasks as needed, with reasonable accommodation

What You Bring:
High school diploma or GED required; Associate degree in a technical or mechanical field or equivalent work experience required
24 years of experience writing complex technical documents preferred
Strong troubleshooting experience on mechanical, electrical, hydraulic, and pneumatic systems
Experience with Department of Defense (DoD) technical documentation preferred
Mechanical aptitude, especially in automotive or military equipment
Familiarity with diagnostic tools such as OBD II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or other OEM tools
Proficient in Microsoft Office Suite, Adobe Acrobat, and able to interpret engineering drawings and data
Critical thinking and strong attention to detail
Willingness to work overtime as needed

Work Environment:
Fast-paced, deadline-driven environment
Collaboration with cross-functional teams and subject matter experts

Benefits:
Flexible scheduling
Unlimited PTO
Health/Dental/Vision Insurance with company allowance
Retirement plan (401K) & we are an ESOP company (Employee Owned)
Onsite gym with personal trainer
Pet-friendly office
Summer hours for work-life balance

What you may have done in the past:
Worked in a technical writing or documentation role for 24 years
Served in a military role or supported military programs
Worked in automotive repair, maintenance, or diagnostics
Written or edited manuals for DoD or heavy-duty equipment

Equal Opportunity Employer:
ONeil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship.