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Night Audit Associate (Part-time)

Residence Inn Lincoln Downtown Haymarket

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Employee discounts
  • Free uniforms

Job Summary :
The Night Auditor is responsible for performing a variety of tasks that ensure the smooth operation of the hotel during overnight hours. This includes auditing and balancing daily financial transactions, providing customer service to hotel guests, handling check-ins/check-outs, and maintaining accurate records for accounting purposes.

Key Responsibilities :

  • Night Audit Duties :


    • Review, reconcile, and balance all financial transactions from the day (including guest folios, credit card charges, and room rates).


    • Prepare and distribute daily reports for hotel management.

    • Ensure the accurate recording of all financial activities for the day and prepare reports for management review.


  • Guest Services :


    • Assist with late-night check-ins and check-outs. 


    • Address guest inquiries, concerns, and requests in a professional and friendly manner.


    • Handle any emergency situations, including security and safety concerns.


  • Front Desk Operations :


    • Perform routine front desk duties including answering calls, booking reservations, and assisting with room assignments. 


    • Maintain the cleanliness and organization of the front desk area.


  • Safety & Security :


    • Ensure hotel security protocols are followed during overnight shifts.


    • Monitor and ensure the safety of guests and staff.


  • Communication & Coordination :


    • Communicate important guest or operational information to the morning shift and management team.


    • Assist with coordinating shift changes and any necessary operational updates.
Qualifications :

  • High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
  • Previous hotel front desk or customer service experience preferred.
  • Strong attention to detail and ability to multitask.
  • Proficient in Microsoft Office and hotel management software (experience with [insert software name] a plus).
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently and as part of a team.
  • Must be able to work overnight shifts, weekends, and holidays.
Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed

Vacancy posted more than 2 months ago

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