Patient Registration Specialist

Business Registration SpecialistSalary - $51,600Why You'll Love It Here!TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:Generous state-paid benefit allowance to help cover insurance premiums.A wide choice of insurance plans with no pre-existing condition exclusions or limitations.Flexible spending accounts for health care expenses and/or dependent care.A Retirement Savings Plan with a generous match.15 days of paid vacation and 15 days of sick leave for full-time employees the first year.11 paid holidays a year.Paid Maternity leave for eligible employees.Employee discounts with a variety of companies and vendors.A Longevity Bonus for years of service.Job SummaryThe Specialist supports the Business Tax Services Division by researching, reviewing, registering, and processing, gross production registrations, business registrations and sales tax exemption applications and renewals submitted electronically, by paper applications, and written requests. Specialist will be in contact with taxpayers during the registration process.The Specialist is also involved coordinating with other divisions of the Oklahoma Tax Commission for business compliance, issuance of permits and licenses as well as bonding reviews and requests for information and other business requests and research.Duties and ResponsibilitiesThe functions performed by employees in this job family will vary by level, but may include the following:Researches, reviews, registers, and processes, business registration and gross production applications and renewals submitted electronically and through other means.Prepares business permits, cab cards, and other appropriate taxpayer notifications for business registration submissions.Prepares sales tax exemption permits and appropriate taxpayer notifications for exemption registration submissions.Prepares memos and taxpayer correspondence in a manner sufficient to convey procedures, laws and regulations.Assists taxpayers, legal representatives, internal and external personnel in a professional manner by email, telephone, and in person.Completes assigned work items in order to meet section production and accuracy standards.Resolves complex and non-complex business tax issues.Reviews financial records and other business records; identifies deficiencies; provides advice on requirements for compliance with existing laws, policies and standards.Performs special investigations as assigned.Other duties as assignedComplexity of Knowledge, Skills, and AbilitiesKnowledge of:Generally accepted accounting principles and practicesAnalytical principlesModern office methods and procedures, including computer technology related to accounting systems.Skills in:Attention to detailInterpersonal skillsWritten & verbal communicationActive listeningExceptional attention to detailAbility to:Review and analyze accounting records and business practicesPrepare reports and recommendationsEstablish and maintain effective working relationships with othersCommunicate effectivelyMinimum QualificationsEducation and Experience requirements at this level consist of:A bachelor's degree in accounting, finance, business or public administration, or closely related fieldEach year of relevant experience may be substituted for each year of required education.Preferred QualificationsPreference may be given to candidates who have completed a CPA certification or have a background in business taxes.Physical DemandsAbility to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level.Special RequirementsNo travel is required.Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency.Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.This position has access to Federal Tax Information (FTI) and is required to uphold the strictest standards of confidentiality as an essential part of its job responsibilities. This includes safeguarding all tax information obtained from records, files, tax returns, and departmental investigations, whether in paper, electronic, or verbal form.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check.Equal Opportunity EmploymentThe State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. State of Oklahoma