Maintenance Supervisor

Job Description

Job Description

GMH Communities,  Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience. 

Job Description: 

The Maintenance Supervisor reports to the General Manager and oversees all of the maintenance needs, physical appearance, and work orders on the property while working within an allotted budget. The Maintenance Supervisor's primary responsibilities are hands on maintenance of the property including general upkeep and repair to units and the grounds, ensuring the work order tracking system is used and followed up with properly, turn and make ready, supervising the maintenance team, and maintaining excellent resident relations through outstanding customer service. Rotating on call schedule and some weekend availability required.

Responsibilities:

• Maintain positive resident relations through outstanding service
• Participate in the daily operations of the property
• Train and supervise all Maintenance Team Members
• Vendor negotiation, scheduling and contracting
• The Turn and Make Ready process; Inspect units for Move In readiness
• Conduct regular property health and safety inspections
• Communicate with the General Manager regarding any problems with maintenance or curb appeal that requires further attention
• Respond appropriately to emergencies, according to policies and procedures
• Hold daily meetings to ensure work orders are being assigned and completed
• Develops standards for the cleanliness and overall appearance of the buildings and common areas to ensure that they reflect and represent the high quality of the community and Company’s standards
• Periodically inspects work performed by contractors and vendors to verify the work, materials, and services meet quality standards, scope and specifications as required

Characteristics and Qualifications:

• Ensure company policy and state and federal safety and fair housing laws are met
• At least 3 years' experience in apartment or hospitality maintenance preferred
• 2-3 years’ experience managing a team
• HVAC I and II Certification required, mechanical background preferred
• A valid driver’s license, good driving record and proof of insurance is required
• Strong organizational, interpersonal, leadership and basic computer skills

This position offers the following competitive benefits:

• Health, Vision, and Dental Insurance for you and your dependents
• Prescription Drug Plan
• Employee Assistance Program
• Short-Term Disability & Long-Term Disability Insurance
• Group Life Insurance
• 401(k) Program with Employer Contribution
• Generous Paid Vacation, Sick Time and Holidays
• Paid Parental Leave
• Direct Deposit
• Collegial Work Environment
• Time off to Volunteer
• Employee Referral Program
• Voluntary benefits

GMH Associates, Inc. does not accept recruiting agency resumes. Please do not forward resumes to our employees. GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

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GMH Associates, Inc. is an Equal Opportunity Employer

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