SaaS Platform Administrator
RIT Solutions
SaaS Platform Administrator
Location: Pontiac, MI (1-2 days a week onsite required)
Duration: 1 year
Info needed:
- Last 4 of SSN
- All educational details
Job Description
The primary responsibility of the ServiceNow Administrator is for development, administration, configuration, and ongoing maintenance of the ServiceNow platform. This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules. In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing. The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement. The candidate must have 5+ years of hands on experience development and administration of ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.
Experience Level: 5+ Years
Environment: ServiceNow, MS 365 Services,.Net, Agile. Hybrid workplace with 2-days on-site per week.
Vacancy posted 4 days ago
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