Warranty Administrator

Job Description

Job Description

Now Hiring: Warranty Administrator / Warranty Writer

Are you detail-oriented, organized, and looking to join a family-owned business where your work makes a real impact? We are seeking a Warranty Administrator / Warranty Writer to become an important part of our team at our family-owned dealership specializing in Outdoor Power equipment focusing on Agricultural equipment, commercial landscape equipment and construction equipment.

As our Warranty Writer, you'll work closely with our service department, manufacturers, and customers to ensure warranty claims are processed accurately and efficiently while helping deliver an outstanding customer experience.

Responsibilities

• Prepare, submit, and process warranty claims with equipment manufacturers.
• Review repair orders to ensure warranty eligibility and compliance.
• Communicate with service technicians and advisors to gather required documentation.
• Monitor claim status and follow up on outstanding or rejected claims.
• Maintain accurate warranty records and files.
• Ensure all warranty work meets manufacturer guidelines and deadlines.
• Assist with service department administrative duties as needed.
• Provide excellent internal and external customer service.

Qualifications

• Previous warranty administration or service writing experience is preferred but not required.
• Experience in the agricultural, outdoor power equipment, automotive, or trailer industry is a plus.
• Strong attention to detail and organizational skills.
• Excellent computer and data entry skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and problem-solving abilities.
• Positive attitude and willingness to learn.

What We Offer

• Competitive pay based on experience
• Full-time, stable employment
• Family-oriented work environment
• Opportunities for training and professional growth
• Paid time off and holidays
• Benefits package

Why Join Our Team?

As a family-owned dealership, we value honesty, teamwork, and building long-term relationships with both our employees and our customers. You'll be part of a supportive team that takes pride in serving the agricultural and outdoor equipment community.

Apply Today!

If you're organized, dependable, and enjoy working behind the scenes to keep the service department running smoothly, we'd love to hear from you. Submit your resume or stop by the dealership to complete an application.

Clinton Tractor is a family dealership with 75 years of legacy in the community for providing excellent service to our customers and establishing trusted relationship that have lasted for generations. With 65 employees in total servicing a customer base that includes all of New York state and into the neighboring ones as well. We are continuing to evolve and adapt to our industry while setting ourselves apart from our competition.

Company Description

Clinton Tractor is a family dealership with 75 years of legacy in the community for providing excellent service to our customers and establishing trusted relationship that have lasted for generations. With 65 employees in total servicing a customer base that includes all of New York state and into the neighboring ones as well. We are continuing to evolve and adapt to our industry while setting ourselves apart from our competition.