Senior Collections Specialist

We are seeking an experienced Collections Specialist to support a small law firm with a busy medical and consumer collections business. Description: Claim intake – new and existing clientele Review and set up new placements Verify account balances and supporting documentation Prepare and send demand letters Open and organize electronic files Collection Communicate with debtors consistent with applicable laws Negotiate payment arrangements, document activity, make payments Account Administration Maintain account notes Update and manage debtor data Manage statutory and client deadlines Requirement Must have Vertican Collection Master proficiency Qualifications 5+ years of consumer and medical collections experience Experience with collections litigation Familiarity with garnishments, judgments Civil litigation and Iowa law filing experience Candidates should possess strong Debt Collection and Cash Collection skills, including experience managing delinquent accounts and negotiating payment solutions. Candidates should possess excellent Communication and Customer Service skills to handle sensitive conversations, provide clear information, and maintain professional relationships. Candidates should possess foundational Finance skills to understand account balances, payment applications, and basic financial documentation. Candidates should have strong organizational and time management abilities, with attention to detail and accurate record-keeping in case management systems. Experience in a law firm, collections agency, or related financial services environment is beneficial, along with familiarity with relevant regulations and compliance standards. Proficiency with office software and collections or case management systems is preferred; the ability to learn new tools and processes quickly is important. A high school diploma or equivalent is required; additional education in business, finance, or legal studies is a plus. Small law office with a busy, high‑energy team Diversity, equity, & inclusion supportive culture Office location in Pocahontas , Iowa , a small county-seat located in northwest-central Iowa , Why This Role Immediate opportunity to make an impact Competitive pay Hybrid flexibility with weekly office visits a potential Tremendous opportunity to expand your collections litigation knowledge No 3rd party vendors or agencies This position is not eligible for immigration sponsorship #J-18808-Ljbffr