Billing Specialist

Job Description

Job Description

Job Title: Billing Specialist Job Description

We are seeking a dedicated and proactive Billing Specialist to join our team. This role involves managing customer accounts, resolving billing issues, and maintaining customer master files. The successful candidate will be an integral part of a collaborative team, with opportunities for continuous learning and personal growth.

• Communicate and follow up with customers, sales team, credit, accounts receivable department, scale house, internal plants, outside vendors, and customer care, ensuring they feel prioritized.
• Manage all aspects of customer accounts, including researching and resolving billing issues, and following up on product returns and load diversions.
• Employ problem-solving techniques to address issues and know when to engage others for assistance.
• Utilize SAP, JWS, and Systech software effectively.
• Set up and maintain customer master price lists for external and internal sales across multiple systems.
• Maintain customer master files regarding fuel surcharges, freight, and setup of new ship-to locations.
• Run weekly and monthly reports using environmentally friendly methods to distribute them to internal customers.
• Request proof of deliveries from haulers and coordinate with the Logistics Department on all freight-related matters.
• Copy, file, search archives, and retrieve tickets for assigned accounts.
• Cross-train and provide support in multiple capacities within the team.

• Proficiency in Excel, including the use of pivot tables.
• Experience with invoice processing and billing.
• Strong communication skills for effective interaction with internal partners via email and phone.
• Proficiency in SAP software.

• Analytical and communication skills for delivering optimal results.
• Strong computer skills, including Microsoft Office Suite, Oracle, or SAP.
• Ability to solve problems independently and with minimal supervision.
• High energy and proactive approach to customer assistance.
• Strong team collaboration skills.
• Ability to work well under pressure and meet deadlines.
• Strong time management and organizational skills.
• Ability to prioritize work projects.
• Flexibility and interest in trying new techniques.

This role operates in an office setting from Monday to Friday, with an 8-hour shift between 7:30 AM and 6:00 PM. The team consists of 26 members, functioning like a family with opportunities for continuous learning, including time management classes and coaching sessions. Fun activities are organized to enhance skills. The initial training period is approximately one month, with performance assessments conducted within three weeks. We are looking for a candidate committed to long-term growth and development over the next 3–5 years.

This is a Contract to Hire position based out of Deerfield Beach, FL.

The pay range for this position is $23.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Deerfield Beach,FL.

This position is anticipated to close on Sep 12, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.