Business Analyst

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers. Judi Health™ , which offers full-service health benefit management solutions to employers, TPAs, and health plans. Judi® , the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. Visit Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area). Position Summary Business Analysts are responsible for collaborating with the PM, engineers, UX designers, and stakeholders to enable the on-time delivery and execution of the product roadmap. The Product Management team enables Judi Health's operational and clinical teams to be more efficient by building cutting-edge products that automate operational tasks, empower clinical programs that drive down costs for employers, and deliver delightful experiences for members. As Judi Health continues to grow and scale, we are looking for a Business Analyst to join our amazing Product team. In this role, you will be paired with an Associate Product Manager and report to a member of the Product team to help deliver on products supporting the overall member experience. Position Responsibilities Intake product requests from operations stakeholders and clients. Triage, research and identify technical solutions for data errors occurring within the Judi Health tech stack. Work with operations and implementation teams to manage issue prioritization and resolution. Collaborate with the Associate Product Manager to build business requirements and specifications for roadmap items as directed by the associate product manager. Responsible for ticket review and identification of misintent post QA. Identify and make data-driven recommendations to associate product manager for high value product enhancements. Assist product team with user experience testing, research, documentation, and stakeholder communication. Partner with the associate product manager to manage backlog and participate in team refinement & planning. Provide support to the associate product manager and team in terms of planning, roadmap development, and long-term strategy. Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance. Minimum Qualifications Bachelor’s degree strongly preferred. 1+ years of experience in an Analyst role, Software Engineering role or related work experience. Demonstratable knowledge of SQL, Excel, and other data visualization tools. Familiarity with the agile framework/Certified Scrum Product Owner preferred. Experience with GitHub or similar source code repositories. Demonstratable knowledge of the Python programming language preferred. Excellent communication and collaboration skills with ability to translate between technical and not technical audiences both verbally and in writing. Strong attention to detail and project management skills. Working knowledge of common methods of data exchange. Comfort or experience in a fast-paced, growing environment. Intellectual and professional curiosity. New York, NY Salary Range: $78,400 - $98,000 USD Denver, CO Salary Range: $71,600 - $89,500 USD Charlotte, NC Salary Range: $65,200 - $81,500 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at #J-18808-Ljbffr