Information Technology Specialist - Weekend Shift

Responsibilities Process and track access requests across multiple client healthcare systems Coordinate with client IT teams to obtain credentials and resolve access issues Maintain accurate tracking of access status, expirations, and dependencies Escalate delays that impact clinical operations or nurse readiness Provision and deprovision users in Microsoft 365 / Entra ID Manage group memberships and access permissions Support identity and access workflows across systems Respond to support tickets and provide Level 1 troubleshooting Resolve login, access, and device-related issues Escalate complex or recurring issues with clear documentation Support operational continuity during weekends and after-hours periods Support onboarding and offboarding for remote employees Configure, ship, and track laptops and end-user equipment Maintain accurate inventory and device lifecycle tracking Coordinate retrieval, wiping, and redeployment of returned devices Maintain and improve operational documentation and runbooks Requirements Reliable and consistent with strong follow-through Detail-oriented with strong organizational habits Comfortable working within structured processes and repeatable workflows Able to manage a high volume of requests with accuracy and consistency Clear and professional communicator, especially with external teams Calm under pressure and able to prioritize effectively Self-motivated with a strong sense of ownership Interested in building a career in IT operations Comfortable working extended weekend shifts in a healthcare operations environment Hard Skills access request processing credential management user provisioning Microsoft 365 Entra ID troubleshooting device lifecycle tracking inventory management operational documentation runbook maintenance Soft Skills reliable detail-oriented strong organizational habits clear communication calm under pressure prioritization self-motivated ownership ability to manage high volume requests comfortable with structured processes #J-18808-Ljbffr Jobtailor