Merchandiser Travel Retail Ser Lead

Merchandiser Travel Retail Ser Lead

Merchandiser Travel Retail Ser Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.

What will you do?

• Serve as a team lead in the organization and execution of reset and remodel work. Effectively partner with store personnel for the scheduling and communication of reset and remodel work
• Read and follow a plan-o-gram to effectively complete reset and remodel work. Have a working knowledge of merchandising and retail terminology
• Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
• Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries
• Understand and follow all Acosta Policies and standard operating procedures
• Other duties as assigned.

Qualifications

• High School Diploma/GED
• Some experience may be substituted for some of the above education.
• 3+ year's supervisory / management experience with the authority to direct and or oversee the employee's daily work activities
• 3+ year's Customer Service experience preferred.
• Prior sales agent, retail and reset responsibility experience preferred
• Possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners
• Comfortable utilizing Technology (i.e., smartphones, computer, copier/fax, and handheld devices)
• Strong demonstration of the following core competencies:
• Quality Commitment Maintain quality standards that meet and/or exceed expectations
• Detail Oriented Ensure work accuracy
• Customer Service Provide a level of service to customer concerns.
• Communication Skills Ability to communicate effectively
• Be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time
• Must possess strong interpersonal, organizational, decision-making and leadership skills. Must be able to read and communicate effectively with others
• Must have a valid driver's license and be able to drive in a car for extended periods of time
• Travel is required, with overnight stays up to 75 - 100% of the time. Occasional weekend work would also be required.
• Tr Due to travel program requirements, this role requires employees to be at least 21 years of age to obtain the necessary credentials for travel.