Crater Attendant

Property Description

Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for its iconic geothermal crater, championship golf course, and year-round outdoor adventure, the resort offers a unique blend of heritage charm and modern hospitality. With newly renovated accommodations, diverse dining experiences, and close proximity to world-class skiing, hiking, and fly fishing, Homestead is both a relaxing retreat and an adventure hub-creating an inspiring environment for hospitality professionals to grow, innovate, and deliver memorable guest experiences.

Overview

The Crater Attendant is the direct point of contact with guests upon entering the Crater, supporting daily operations while delivering a professional, welcoming, and positive guest experience for Crater activities.

Responsibilities

ESSENTIAL JOB FUNCTIONS

• Assists guests with Crater check-in, including waiver completion and payment processing.

• Assists with reservations for Crater activities, ensuring accuracy and a positive guest experience.

• Regular, reliable attendance and punctuality is a key component of this position.

• Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.

• Maintains open and effective communication with team members and management.

• Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.

• Completes all required Company training/compliance courses as assigned.

• Adheres to Company standards and maintains compliance with all policies and procedures.

• Performs other related duties and responsibilities as assigned.

• Promote a positive and energetic atmosphere to help create an amazing guest experience. Lead by example.

• After-hour availability for any needs and tasks that arise with staff and Crater operations.

• Effective communication and works well with others and management.

Qualifications

EDUCATION

• High School Education or Equivalent

EXPERIENCE

• Customer Service Experience required, Management Experience a plus

• Expert experience required in technology (ie: email, Google, Excel, phone, booking, and various software knowledge required)

• Please see Mandatory Licenses and Certifications required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.