Quality Technician

Job Description

Job Description

The Quality Inspector is responsible for inspecting temperature-controlled shipping boxes built and assembled by our Production team to ensure they meet engineering specifications, company quality standards, and the requirements of our pharmaceutical customers before release. This is a hands-on, production-floor role that plays a critical part in ensuring our packaging performs reliably for temperature-sensitive pharmaceutical shipments. Additionally, this role will support active-side operations (14 CFR Part 21) by conducting incoming and in-process inspections, as needed.

Essential Functions & Duties

• Perform incoming, in-process and final inspections of temperature-controlled boxes assembled by the Production team, verifying dimensional, functional, and cosmetic conformance to engineering drawings, specifications, and work instructions.
• Use precision measuring tools (calipers, tape measures, gauges, etc.) to verify components and assemblies meet required tolerances.
• Verify correct components, materials, and labeling are used in accordance with the bill of materials (BOM) and applicable work instructions.
• Perform functional and performance checks as applicable (e.g., insulation integrity, latch/seal function, temperature monitoring device placement and function).
• Verification of any PCM conditioning shipments prior to shipment.
• Accurately document inspection results and maintain inspection records in the quality system.
• Identify, tag, and segregate non-conforming product; initiate non-conformance reports (NCRs) and support root cause investigation and corrective action activities.
• Communicate inspection results and quality issues clearly and promptly to Production Supervisors and the Quality Manager.
• Support first article inspections (FAI) for new products, engineering changes, or new customer programs.
• Assist with maintaining the calibration schedule and records for inspection tools and gauges.
• Support internal and customer quality audits by providing inspection records and traceability documentation.
• Perform work in accordance with the company's quality management system and applicable customer requirements for pharmaceutical packaging.
• Maintain a clean, organized, and safe inspection workstation, following 5S and safety practices.

Knowledge, Skills, & Abilities

• Ability to read and interpret engineering drawings, specifications, and work instructions.
• Working knowledge of basic inspection tools and measurement techniques (calipers, gauges, tape measures, etc.).
• Strong attention to detail and accurate documentation habits.
• Basic computer skills, including data entry into quality or ERP systems (e.g., MS Office, [ERP/QMS name]).
• Ability to work effectively and communicate clearly with the Production team, Supervisors, and Quality staff.
• Basic understanding of quality principles (root cause analysis, corrective/preventive action, 5S) preferred.
• Self-motivated, reliable, and able to work independently with minimal supervision.

Education & Experience

• High school diploma or equivalent required; Associate degree in a technical, quality, or manufacturing-related field preferred.
• 1–3 years of experience in a quality inspection role within a manufacturing or assembly environment.
• Experience in packaging, pharmaceutical, cold chain, or temperature-controlled products preferred, but not required.
• ASQ Certified Quality Inspector (CQI) or similar certification a plus.

Physical Requirements

• Ability to stand and walk on the production floor for extended periods.
• Ability to lift, carry, push, or pull up to approximately 40–50 lbs (some temperature-controlled containers are large and bulky).
• Ability to bend, reach, kneel, and climb as needed to inspect containers of varying sizes.
• Manual dexterity sufficient to handle inspection tools, small components, and documentation.
• Visual acuity sufficient to detect surface defects, read fine print/labels, and use precision measuring instruments.

Work Environment

• Manufacturing/production environment; may include exposure to noise, dust, and variable temperatures (e.g., near test chambers).
• Required to wear personal protective equipment (safety glasses, closed-toe/safety shoes, etc.) per company policy.
• Occasional overtime may be required based on production schedules and customer demand.

WHY JOIN US:

At CSafe, we foster an exciting, collaborative, and inclusive work environment that promotes personal and professional growth. We encourage feedback, foster trust, and support a culture of inclusion where everyone’s voice matters. Be Part of a Growing Industry by joining a forward-thinking team in the rapidly expanding temperature-controlled shipping sector. Here’s what we offer to our employees:

• Competitive and Comprehensive Health Benefit Package
• Paid Time OFF (PTO) starting at 25 days plus Paid Holidays
• Employee Assistance Program
• Travel Assistance Program
• Financial Wellness Program
• Tuition Reimbursement
• Paid Parental Leave
• Referral Bonus Program
• Gym Membership Reimbursement
• Training & Development Opportunities
• International Exposure: Gain experience working with a team spread across 21 countries
• Career Growth Opportunities

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.