Customer Care Specialists
$13.25 per hourIdexcel
Job Description Position: Customer Care Specialists Pay Rate: $13.25/HR Location: Austin, TX 78727 Duration: 6+ Months Job Responsibilities Provide unbiased assistance to Medicaid Clients and/or Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive training program). Assist with problem resolution, as needed. Respond to phone inquiries promptly, courteously, and concisely. Document all encounters in clear and concise online logs. Transfer callers to other Call Center units as needed. Meet individual performance standards. Perform other duties as may be assigned by management. Contact Information Sandra Taylor View phone number on click.appcast.io Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. #J-18808-Ljbffr idexcel
Vacancy posted 4 days ago
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