Medical Billing Senior Manager

Job Description

Job Description

Pay: From $28.00 per hour

Job description:

Senior Manager, orients, trains, and monitors the performance of staff responsible for third-party medical billing collections. This position processes and collects primary care and specialties accounts and ensures department compliance with applicable guidelines and regulations.

· Assists medical collectors with day-to-day collections issues and serves as subject matter expert for department staff and management of the third-party unit.

· Reviews various third-party reports, distributes them to staff for appropriate collections actions, and uses the paperless collection system to process third-party insurance accounts.

· Creates and compiles work files for medical collectors.

· Advises senior staff of any significant trends in insurance denials in order to identify problems with particular payors.

· Makes necessary corrections to accounts, updates patient demographic information, and reviews ICD-9 and CPT 4 codes for correctness.

· Reviews and processes insurance requests for refunds and provides follow-up on accounts until they are resolved.

· Reviews, sorts, and distributes incoming third-party correspondence.

· Makes suggestions on process changes that will improve overall performance.

· Meets regularly with staff to review productivity reports and assess payer issues.

· Initiates performance management processes to address ongoing performance issues.

· Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with MCC policies and procedures. Ensures employees are trained on controls within the function and on MCC policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

· High school diploma or equivalent

· Minimum 3 years of relevant experience

· Certification in relevant specialty or field

· Ability to maintain effective interpersonal relationships.

· Commitment to MCC’s core values.

· Ability to direct, manage, implement, and evaluate department operations.

· Ability to establish department goals and objectives that support the strategic plan.

· Ability to effectively plan, delegate, and/or supervise the work of others.

Ability to lead, motivate, develop, and train others

• Proficiency in computer software (i.e. Microsoft Office)
• Must have excellent organizational skills
• Ability to handle multiple projects
• Strong Leadership
• Must be fully Bilingual
• Ability to work well under pressure
• Ability to work accurately and efficiently
• Be dependable and work well as a team

Job Type: Full-time

Experience:

• Medical Billing: 1 year (Required)

Shift availability:

• Day Shift

Ability to Commute:

• Miami, FL 33126 (Required)

Ability to Relocate:

• Miami, FL 33126: Relocate before starting work (Required)

Work Location: In person

Company Description

MCC is a Miami-based healthcare revenue cycle management company with over 25 years of expertise in medical billing, coding, collections, and consulting. Founded on a commitment to integrity and precision, MCC serves physicians, private practices, hospitals, and specialty groups across a wide range of medical disciplines, from behavioral health and diagnostic imaging to anesthesiology, physical medicine, and plastic surgery.

At MCC, we believe effective medical billing requires real expertise, not just automation. Our team of dedicated billing and coding specialists is assigned directly to each client, managing claims through every stage of the revenue cycle to maximize reimbursements and minimize errors. With a 90% first-pass resolution rate and claims submitted within 40 hours, we deliver measurable results that help our clients focus on what matters most: patient care.
We're proud of a high client retention rate, with most clients staying with us for over a decade, and a business built largely on referrals, a testament to the trust and satisfaction we've earned. Our team is flexible across numerous PM/EHR software platforms and provides each client with a dedicated account manager for a personalized, responsive experience.

If you're looking to join a tenacious, knowledgeable team that takes pride in their work and genuinely impacts the financial health of medical practices, MCC is a place where your skills make a real difference.

Company Description

MCC is a Miami-based healthcare revenue cycle management company with over 25 years of expertise in medical billing, coding, collections, and consulting. Founded on a commitment to integrity and precision, MCC serves physicians, private practices, hospitals, and specialty groups across a wide range of medical disciplines, from behavioral health and diagnostic imaging to anesthesiology, physical medicine, and plastic surgery.\r\n\r\nAt MCC, we believe effective medical billing requires real expertise, not just automation. Our team of dedicated billing and coding specialists is assigned directly to each client, managing claims through every stage of the revenue cycle to maximize reimbursements and minimize errors. With a 90% first-pass resolution rate and claims submitted within 40 hours, we deliver measurable results that help our clients focus on what matters most: patient care.\r\nWe're proud of a high client retention rate, with most clients staying with us for over a decade, and a business built largely on referrals, a testament to the trust and satisfaction we've earned. Our team is flexible across numerous PM/EHR software platforms and provides each client with a dedicated account manager for a personalized, responsive experience.\r\n\r\nIf you're looking to join a tenacious, knowledgeable team that takes pride in their work and genuinely impacts the financial health of medical practices, MCC is a place where your skills make a real difference.