Help Desk Technician II: Escalations & Client Support
Mainstay Technologies
Mainstay Technologies is seeking a Tier II Help Desk Technician in the United States to provide advanced IT support for a diverse client base. You will own issues end-to-end from triage to resolution, focusing on Microsoft 365, Active Directory, Windows, and networking across desktop, apps, and basic infrastructure. You’ll work in a collaborative service-delivery environment, maintain thorough documentation, and mentor Tier I staff while coordinating with vendors on more complex problems. #J-18808-Ljbffr Mainstay Technologies
- The Help Desk Tier II Technician is a mid-level technical role responsible for resolving more complex end-user and system issues, supporting the team’s client base, and serving as a key escalation point for Help Desk Tier I. This role is focused on deeper technical troubleshooting...Suggested
- ...Technical Analyst II, Technical SupportLocation: Auburn, NHLevel: Intermediate/Non-ManagerC... ...to handle requests to the technical support team. This candidate will be required to... ...systems and take remedial action as needed or escalate based on alarm severity.Requirements:...SuggestedWork experience placementWork at officeImmediate startRemote work
- ...IAM team safeguards sensitive patient data, supports regulatory compliance, and enables... ...be better. As an IAM Analyst Level II, you will be immersed in a dynamic and... ...contribute to HIPAA compliance readiness, and help lay the groundwork for a potential IIQ to...SuggestedWork experience placementLive inRemote workMonday to FridayShift work
- C Squared Systems, LLC in New Hampshire is seeking a Technical Analyst II to join our IT and engineering team. You will handle requests to the technical support group, coordinate communications with customers and internal teams, and perform remote troubleshooting. You will...SuggestedRemote job
- C Squared Systems, LLC is seeking a Technical Analyst II to join our team. The successful candidate will coordinate technical support requests, test and troubleshoot with customers, and collaborate with internal teams to resolve issues. Responsibilities include fielding...Suggested
- BD is seeking a Technical Support Specialist 2 for a limited-term assignment anticipated through June 2028. The role focuses on resolving high-risk issues, supporting ES 1.1x upgrades, and collaborating with cross-functional teams. Remote/hybrid work is acknowledged, with...Remote job
- atholic Charities New Hampshire is looking for a full-time IT Specialist to join our team of dedicated professionals. At Catholic Charities, we strive to provide person-centered services to strengthen New Hampshire families and build independence. We respond to those in...Full timeTemporary workFlexible hours
$26.11 per hour
...Senior IT Support TechnicianWe are seeking a Senior IT Support Technician to support and maintain Agency technology equipment and provide escalated level of support for computers, IT services, and... ...experienceSeven (7) years of IT Support/Help Desk experience with increasing...Hourly payFull timeMonday to Friday- ...? We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal... ...human performance. We form strong client and team relationships through... ...reaching out to resolve an issue or escalating to a service provider for further triaging...Remote jobFull timeTemporary workPart timeFor contractorsWork from home
- Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that matter. At Cayenta, Support is about solving problems... ...investigating independently and when to collaborate or escalate. Communicates clearly with both technical and non-...Local areaRemote work
$26.11 per hour
Easterseals NH seeks a Senior IT Support Technician to maintain Agency technology, diagnose system problems, and provide escalated support for computers, printers, and peripherals. This onsite role is based in our Manchester, NH office. The position offers full-time hours...Hourly payFull timeWork at officeMonday to Friday$32.1 - $51.3 per hour
...The purpose of the Technical Support Specialist 2 (TSS-2) is to assist... ...issues, including customer escalations, site downtime, remote... ...dispatching cases to field service technicians, in a timely and professional... ...the imagination and drive to help us reinvent the future of...Hourly payWork at officeRemote workWork from homeFlexible hoursShift work- We are looking for a new Technical Support Specialist to become a part of our help desk support team. In this position, you answer complex questions about our... ...Microsoft Active Directory and Outlook to deal with clients. Technical Support Specialist Duties and...
- ...full-time IT Specialist to join our dedicated team. You will install, configure, and maintain systems, manage user environments, and support IT security practices across the organization. We offer a comprehensive benefits package including healthcare with HRA, vision/...Full time
- ...dedicated team in Manchester, NH. This role manages and monitors on-premise and cloud IT infrastructure, provides 1st level end-user support, and helps maintain security standards across systems. Responsibilities include installing and maintaining servers, networks, VoIP, and...Full time
$65k - $75k
Back IT Support Specialist IT Support Bedford , New Hampshire Perm... ...ecosystem. This is a very client facing job that involves some... ...headset issues and laptop issues, escalating complex issues to the MSP as... ...of experience in IT support, help desk, desktop support, or a...Permanent employmentWork at officeLocal areaWork from home- ...and experience within our team. We are looking for Software Support Analysts to join our team. In this role you’ll be on the front... ...time troubleshooting and replicating software issues Escalated issues to our engineering and project management teams Assisted...Work at officeRemote workWork visaShift workWeekend work
$68.2k - $116k
...Details: This position is responsible for providing technical support for customers within an assigned territory, providing support... ...product, quality, and application-related inquiries and escalating issues as appropriate. Assist with the development or delivery...Hourly payTemporary workWork experience placementRemote workMonday to FridayFlexible hours- ...Desktop Support TechnicianSeeking a Desktop Support Technician to support and maintain technology equipment and provide escalated support for computers, IT services, and related hardware. This... ...experience7+ years of IT Support/Help Desk experience with increasing...
$100k
...our customers and contribute to providing superb results for our clients. This is a 100% in-office position. Candidates must be able to... ...Demonstrates innovative thinking and regularly shares ideas to help the team whenever possible Intellectual curiosity. Consistently...Full timeLocal areaRemote work- ...collaboration among hundreds of technicians across North America... ...is a senior-level, client-facing technical... ...Serve as the senior escalation point for the service desk, handling complex... ...Level I and Level II technicians.... ...respond to incoming support requests via telephone...Work at officeLocal areaRemote workFlexible hours
$55k - $65k
...functions include, but are not limited to the following: - Support office/field inquiries via phone/email/in-person to resolve hardware... ...sense of ownership and follow-through, with appropriate escalation. - Ability to maintain confidentiality with sensitive customer...Permanent employmentTemporary workWork experience placementWork at officeRemote work$17.25 - $23 per hour
...employee relationship managers support you throughout your engagement... ...reemployment assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in... ...of established processes and escalations Skills and Qualifications Minimum...Hourly payMinimum wageWork experience placementWork at officeLocal area- Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information... ...to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when...Contract workPart timeFor contractorsImmediate start
- ...place to give and receive care! Job Description: Perioperative Support Technician- OR We Are Our operating room (OR) department is one of the... ...rooms, supplies, equipment and instruments Anticipates needs and helps set up OR for respective cases based on schedule Performs...Full timeRelocation packageShift work
- ...next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a... ...customer requirements. Address information gaps with appropriate escalation where required. Maintain Private Label and Food Service...Currently hiringWork at office
- ...Description Desktop Technician Intern Launch Your... ...real-world experience in client support, troubleshooting,... ...technical team members to help clients resolve technology... ...team members. Escalate issues appropriately when... ...of sitting at a desk and working on a computer...InternshipWork at officeNight shift
- ...authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role. The Summer 2027 Producer Support Analyst Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting...Full timePart timeFor contractorsSummer workInternshipLocal area
- Apryse is seeking a Global Accounting Operations Specialist to support AR across our global entities, handling cash applications and related accounting tasks in a remote US setting. You will work with multiple currencies and banks, resolving discrepancies and supporting...Remote job
- ...gap between product development, sales, marketing, and customer support. You will play a critical role in ensuring our products meet... ...launches. Maintain expertise in understanding USM’s products, clients and competitors. Make recommendations on what areas of the business...Night shift
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