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Help Desk Technician II: Escalations & Client Support

Mainstay Technologies

Mainstay Technologies is seeking a Tier II Help Desk Technician in the United States to provide advanced IT support for a diverse client base. You will own issues end-to-end from triage to resolution, focusing on Microsoft 365, Active Directory, Windows, and networking across desktop, apps, and basic infrastructure. You’ll work in a collaborative service-delivery environment, maintain thorough documentation, and mentor Tier I staff while coordinating with vendors on more complex problems. #J-18808-Ljbffr Mainstay Technologies

Vacancy posted 2 days ago
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