Senior Service Desk Analyst: Complex IT Escalations
Imia LLC
IMIA, LLC is seeking a Service Desk Analyst III to provide advanced IT support across desktops, laptops, mobile devices, and cloud services. You will act as a senior escalation resource, mentor junior staff, and help improve service desk processes while ensuring responsive, professional support to end users. The role requires strong knowledge of Windows, Microsoft 365 GCCH, AD/Entra ID, VPN, and security tools, with an emphasis on incident management and customer service across multiple sites. #J-18808-Ljbffr Imia LLC
Vacancy posted 3 days ago
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