Learning Management System (LMS) Administrator

Edgewater Technical Associates is seeking qualified candidates for a Learning Management System (LMS) Administrator opportunity in Johnson City, TN.

Job Description:

The Learning Management System (LMS) Administrator is responsible for the administration, maintenance, optimization, and support of the organization's Learning Management System. This role ensures the LMS operates efficiently, supports learner engagement, maintains accurate training records, and provides reporting and analytics to stakeholders.

Key Responsibilities:

• Administer and maintain the Learning Management System (LMS), including user accounts, permissions, learning assignments, and system configurations.
• Manage training content by uploading, testing, updating, and organizing courses, learning paths, and certifications.
• Provide technical support and training to learners, instructors, and administrators, resolving LMS-related issues and inquiries.
• Generate and analyze reports on training completion, compliance, certifications, and learner activity to support business and regulatory requirements.
• Support system integrations, data management, user provisioning, and data integrity across connected platforms.
• Collaborate with Learning & Development, HR, IT, and business stakeholders to optimize LMS functionality and user experience.
• Maintain system documentation, ensure compliance with data security standards, and support audits and continuous improvement initiatives.

Qualifications:

• Bachelor's degree in Education, Instructional Technology, Human Resources, Information Systems, Business Administration, or related field; or equivalent experience.
• Minimum of 10 years of experience.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience generating reports and analyzing learning data.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Strong communication and customer service skills.

Preferred Experience:

• 2-5+ years of LMS administration experience.
• Knowledge of instructional design principles and adult learning theory.
• Experience with reporting tools, dashboards, and data visualization platforms.
• Experience with HRIS integrations and identity management systems.

Other Job Requirements:

• United States Citizenship

If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website:

Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!

WORKING WITH EDGEWATER TECHNICAL ASSOCIATES

Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support their growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), Department of Defense (DOD), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater's experience and guidance ensure that its customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.

Originally founded to support the Los Alamos National Laboratory, Edgewater now supports customers across the U.S. and Canada. Edgewater has five offices, with corporate headquarters in Los Alamos, NM and regional offices in Carlsbad, NM; Oak Ridge, TN; Aiken, SC; and Richland, WA.

Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

EQUAL OPPORTUNITY EMPLOYER

Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.


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